Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Cloud Infrastructure, Virtual Networking, Cloud Security, Operational Databases, Performance Tuning, Routing Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IntelliJ IDEA, Integrated Development Environments, Java, Development Environment, Debugging, Object Oriented Programming (OOP), Programming Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, User Interface (UI), Data Persistence, Video Game Development, Game Design, Interactive Design, User Interface (UI) Design, Human Machine Interfaces, Animation and Game Design, System Testing, Development Testing, Artificial Intelligence, Debugging
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, AI Product Strategy, Google Cloud Platform, Agentic systems, Organizational Strategy, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Animation and Game Design, Visualization (Computer Graphics), Animations, Data Import/Export, File Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Deployment, Analytics, R Programming, Google Sheets, Health Informatics, Predictive Modeling, Automation, Data Manipulation, GitHub, Gmail, Git (Version Control System), Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Apache, Web Servers, Authentications, Application Servers, Server Side, Secure Coding, Web Applications, Application Security, Restful API, Servers, Back-End Web Development, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hypertext Markup Language (HTML), Scripting Languages, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mockups, Visualization (Computer Graphics), Diagram Design, Wireframing, Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, Data Sharing
Beginner · Guided Project · Less Than 2 Hours