• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • E

    EDUCBA

    Hospital Operations and Management Systems

    Skills you'll gain: Hospital Experience, Health Systems, Health Care Administration, Health Administration, Medical Management, Healthcare Industry Knowledge, Organizational Structure, Health Care Procedure and Regulation, Health Care, Care Coordination, Health Technology, Administrative Support, Medical Equipment and Technology, Operational Efficiency, Cross-Functional Collaboration

    Mixed · Course · 1 - 4 Weeks

  • I

    Infosec

    Cybersecurity Risk Management Framework

    Skills you'll gain: NIST 800-53, Risk Management Framework, Cyber Risk, Federal Information Security Management Act, Systems Development Life Cycle, Cybersecurity, Continuous Monitoring, Security Management, Cyber Governance, Cyber Security Strategy, Security Controls, Infrastructure Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Security Requirements Analysis, Cyber Security Policies, Information Assurance, Information Systems Security, Information Privacy

    4.4
    Rating, 4.4 out of 5 stars
    ·
    228 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Michigan

    Extraordinary Human Capital Management

    Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Organizational Change, Change Management, Talent Management, Employee Relations, Human Resource Management, Labor Relations, Diversity Equity and Inclusion Initiatives, HR Tech, Organizational Strategy, Crisis Management, Intercultural Competence, Cultural Diversity, Industrial and Organizational Psychology, People Analytics, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Intermediate · Specialization · 1 - 3 Months

  • M

    Microsoft

    Database Integration and Management

    Skills you'll gain: SQL, Relational Databases, Microsoft Copilot, Database Management, Transaction Processing, Database Development, Query Languages, Database Design, Database Architecture and Administration, Secure Coding, Object-Relational Mapping, Performance Tuning, Data Integrity, Data Modeling, Data Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Complete Insurance Underwriting & Risk Management

    Skills you'll gain: Claims Processing, Insurance, Underwriting, Insurance and Warranty Claims Processing, Insurance Policies, Regulatory Compliance, Risk Management, Regulatory Requirements, Law, Regulation, and Compliance, Lending and Underwriting, Regulation and Legal Compliance, Compliance Management, Risk Analysis, Actuarial Science, Governance, Risk Management Framework, Financial Services, Compliance Training, Operational Risk, Business

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Bestseller
    Bestseller
    I

    IBM

    IBM Project Manager

    Skills you'll gain: User Story, Stakeholder Engagement, Team Motivation, Project Management Life Cycle, Project Planning, Resource Management, Risk Management, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • E

    EDUCBA

    Complete Insurance Operations & Risk Management

    Skills you'll gain: Insurance, Underwriting, Claims Processing, Insurance Policies, Insurance and Warranty Claims Processing, Lending and Underwriting, Financial Services, Operational Risk, Risk Analysis, Risk Management, Customer Complaint Resolution, Financial Regulation, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Digital Transformation, Regulatory Requirements, Operational Efficiency, Information Technology, Management Information Systems

    Mixed · Course · 1 - 3 Months

  • H

    HubSpot Academy

    Lead Management with HubSpot

    Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Development, Sales Process, Email Marketing, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Marketing Automation, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Performance Metric, Process Mapping, Dashboard, Service Level Agreement, Performance Measurement, Business Reporting

    3.6
    Rating, 3.6 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Lean Product Portfolio Management

    Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, AI Product Strategy, Product Management, Product Planning, Responsible AI, Innovation, New Product Development, Product Strategy, User Research, Scalability, Design Thinking, Lean Methodologies, Project Portfolio Management, Product Lining, Agile Product Development, Governance, Product Development, Resource Management, Brand Management

    3
    Rating, 3 out of 5 stars
    ·
    7 reviews

    Intermediate · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Advanced Project Control & Change Management

    Skills you'll gain: Project Closure, Earned Value Management, Project Controls, Change Control, Project Performance, Performance Reporting, Risk Analysis, Vendor Management, Risk Management, Risk Mitigation, Quality Management, Project Risk Management, Project Management Life Cycle, Cost Management, Supplier Performance Management, Scope Management, Risk Control, Change Requests, Procurement, Contract Management

    Mixed · Course · 1 - 3 Months

  • E

    EDUCBA

    Portfolio Management & Investment Analysis Mastery

    Skills you'll gain: Portfolio Management, Financial Trading, Business Ethics, Financial Systems, Investment Management, Financial Market, Competitive Analysis, Financial Analysis, Governance, Equities, Portfolio Risk, Investments, Financial Data, Market Analysis, Securities (Finance), Business Valuation, Finance, Asset Management, Securities Trading, Capital Markets

    Mixed · Course · 1 - 3 Months

  • U

    University of London

    Management Skills for International Business

    Skills you'll gain: Organizational Change, Change Management, Leadership and Management, Verbal Communication Skills, Team Performance Management, Team Building, Team Management, Team Leadership, People Management, Team Motivation, Oral Expression, Leadership, Communication, Interpersonal Communications, Business Leadership, Communication Strategies, Business Management, Employee Engagement, Stakeholder Management, Stakeholder Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    751 reviews

    Mixed · Course · 1 - 4 Weeks

1…525354…834

In summary, here are 10 of our most popular it service management courses

  • Hospital Operations and Management Systems: EDUCBA
  • Cybersecurity Risk Management Framework: Infosec
  • Extraordinary Human Capital Management: University of Michigan
  • Database Integration and Management: Microsoft
  • Complete Insurance Underwriting & Risk Management: EDUCBA
  • IBM Project Manager: IBM
  • Complete Insurance Operations & Risk Management: EDUCBA
  • Lead Management with HubSpot: HubSpot Academy
  • Lean Product Portfolio Management: University of Maryland, College Park
  • Advanced Project Control & Change Management: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok