Results for "it service management"
Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation
John Wiley & Sons
Skills you'll gain: Linux Administration, Linux, Systems Administration, Shell Script, Operating System Administration, Linux Servers, Web Servers, Apache, Unix Shell, Unix Commands, Linux Commands, File Systems, Nginx, Command-Line Interface, Unix, System Monitoring, Servers, Database Systems, Network Troubleshooting, Computer Networking
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support, Computer Security Incident Management
What brings you to Coursera today?
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, IT Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Governance, Innovation, Value Propositions, Stakeholder Engagement
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
University of Minnesota
Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making
Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Dashboard Creation, Identity and Access Management, Cloud Computing Architecture, Virtual Networking, Cloud Solutions, Cloud Infrastructure, Cloud Platforms, System Monitoring, Cloud Services, Infrastructure As A Service (IaaS), Public Cloud, Cloud Deployment, Kubernetes, Infrastructure as Code (IaC), Data Governance, Load Balancing, Scalability
Skills you'll gain: Data-Driven Decision-Making, Stakeholder Management, Root Cause Analysis, Six Sigma Methodology, Process Improvement, Stakeholder Communications, Lean Six Sigma, Quality Improvement, Stakeholder Engagement, Stakeholder Analysis, Process Improvement and Optimization, Continuous Improvement Process, Process Mapping, IT Service Management, Lean Methodologies, Operational Efficiency, Process Analysis, Pareto Chart, Process Optimization, Service Improvement
In summary, here are 10 of our most popular it service management courses
- ITIL 4 Foundation: Logical Operations
- ITSM Foundations: Optimizing IT Service Management: Coursera
- Linux Administration and Networking Essentials: John Wiley & Sons
- ITIL V4 Certification Preparation: EDUCBA
- Technical Support Fundamentals: Google
- Practical IT Service Management: Packt
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
- IS/IT Governance: University of Minnesota
