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  2. It Service Management

Results for "it service management"


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  • L

    Logical Operations

    ITIL 4 Foundation

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Information Technology Operations, Information Technology, Service Level, Operations Management, Incident Management, Governance, Technical Management, Asset Management, Operations, Automation

    4.6 stars, 116 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (116) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Problem Solving, IT Automation, Change Management, Automation

    3.3 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.3 (10) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • P

    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Technology Operations, Security Controls, Help Desk Support, Configuration Management, Release Management

    Intermediate · Course · 3 - 6 Months

  • E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, IT Management, Information Technology Architecture, Technical Management, Security Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Organizational Structure, IT Infrastructure, Information Management, Supplier Relationship Management, Process Optimization, User Feedback, Innovation, Process Improvement and Optimization

    4.7 stars, 562 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (562) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, Continuous Improvement Process, Stakeholder Management, Innovation

    4.6 stars, 299 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (299) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
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  • M

    Microsoft

    Help Desk & Support

    Skills you'll gain: ServiceNow, Help Desk Support, Triage, IT Service Management, Service Management, Technical Support and Services, Technical Communication, Technical Documentation, Service Level, Health Informatics, Technical Support, Information Technology, Issue Tracking, Epic EMR, Microsoft Azure, User Provisioning, Authorization (Computing), Public Health

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Organizational Structure, Information Management, Supplier Relationship Management

    4.8 stars, 138 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (138) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    ITSM v5 Foundation Certification Prep

    Skills you'll gain: Service Management, IT Service Management, Service Improvement, Continuous Improvement Process, Quality Improvement, Gap Analysis, Performance Improvement, Service Design, Lean Methodologies, Governance, Goal Setting, Product Lifecycle Management, Business Priorities, Performance Metric, Performance Measurement, Change Management, Risk Management, Performance Analysis, Stakeholder Management, Digital Transformation

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    IT Service Management Excellence – ITIL 4 Foundation Program

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Incident Management, Application Frameworks, Problem Solving

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • C

    Coursera

    Master AI-Native ITIL Foundations

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Business Workflow Analysis, Service Management, Process Analysis, Service Improvement, Information Technology Operations, Technical Support and Services, IT Automation, Self Service Technologies, Help Desk Support, AI Workflows, Automation, Governance, Digital Transformation, Cyber Governance

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Digital Transformation, Automation, Artificial Intelligence, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management

    3 stars, 9 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 3 (9) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Automation, Automation, Problem Solving, Design, Order Fulfillment

    4.5 stars, 19 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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Best It Service Management courses from Coursera

Top-rated It Service Management courses offered by Coursera on Coursera.

  1. 1
    ITSM Foundations: Optimizing IT Service Management
    CourseraBeginner1 - 4 Weeks3.3(10)Coursera
  2. 2
    Master AI-Native ITIL Foundations
    CourseraBeginner1 - 4 WeeksCoursera
  3. 3
    ServiceNow Basics: IT Automation & AI-Powered Workflows
    CourseraIntermediate1 - 4 Weeks3.0(9)Coursera

Best It Service Management certificate programs

Earn a certificate in It Service Management from top universities and companies.

  1. 1
    ITIL 4 Foundation
    Logical OperationsBeginner1 - 3 Months4.6(116)Specialization
  2. 2
    ITIL V4 Certification Preparation
    EDUCBABeginner3 - 6 Months4.7(562)Specialization
  3. 3
    ITSM v5 Foundation Certification Prep
    PacktBeginner1 - 3 MonthsSpecialization

Best It Service Management courses for beginners

Top-rated beginner-friendly It Service Management courses with no prerequisites.

  1. 1
    ITIL V4 Introduction to Service Management Concept
    EDUCBABeginner1 - 3 Months4.6(299)No prerequisites
  2. 2
    Help Desk & Support
    MicrosoftBeginner1 - 3 MonthsNo prerequisites
  3. 3
    IT Service Management Excellence – ITIL 4 Foundation Program
    PacktBeginner1 - 3 Months5.0(1)No prerequisites

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