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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Packt

    C++ Crash Course - Quick and Practical Learning

    Skills you'll gain: File I/O, Data Validation

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Build a Blockchain-Based Stock Trading Website

    Skills you'll gain: Presentations, User Flows, HTML and CSS, Application Deployment, Frontend Performance

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Introduction to Computer Vision and Image Processing

    Skills you'll gain: Computer Vision, Convolutional Neural Networks, Transfer Learning, Model Evaluation, Machine Learning Methods, Classification Algorithms, Machine Learning Algorithms, Visualization (Computer Graphics), Deep Learning, Feature Engineering, Network Architecture

    4.3
    Rating, 4.3 out of 5 stars
    ·
    1.4K reviews

    Intermediate · Course · 1 - 3 Months

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    Packt

    Future-Proofing Your Career in a Digital-First World

    Skills you'll gain: digital literacy, Constructive Feedback

    Intermediate · Course · 1 - 3 Months

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    Free Trial
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    Packt

    Powering Up Your Power BI Skills

    Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Dashboard, Data Modeling, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Google Analytics: Reports & Traffic Analysis

    Skills you'll gain: Google Analytics, Marketing Effectiveness, Smart Goals, Web Analytics and SEO, Advertising Campaigns, Google Ads, Adobe Analytics, Web Analytics, Marketing Analytics, Goal Setting, Search Engine Optimization, Marketing Strategies, Customer Insights, Campaign Management, Performance Reporting, Target Audience, Business Reporting, Key Performance Indicators (KPIs), Performance Analysis, Data-Driven Decision-Making

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    Writing and Producing Music in Your Home Studio

    Skills you'll gain: Musical Composition, Music, Music Theory, Peer Review, Music Performance, Post-Production, Storytelling, Media Production, Editing, Performing Arts, Organizational Skills, Writing, Technology Solutions

    4.8
    Rating, 4.8 out of 5 stars
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    3.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Sales Methodologies Applicable to Enterprise Sales

    Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Prospecting and Qualification, Sales Process, Stakeholder Management, Sales Training, Specialized Sales, Sales, Sales Strategy, Influencing

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Packt

    Data Modelling Essentials

    Skills you'll gain: Data Modeling, Power BI, Data Manipulation, Data Literacy, Database Design, Data Transformation, Data Integration, Star Schema, Data Cleansing, Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Free Trial
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    EDUCBA

    Master QuickBooks Pro: Manage and Optimize Finances

    Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Inventory and Warehousing, Accounting Software, Customer Data Management, Financial Analysis, Billing & Invoicing, Sales Management, Financial Reporting, Expense Management, Payroll, Accounts Payable, Bookkeeping, Cash Flows, Accounts Receivable

    3.8
    Rating, 3.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Board Infinity

    Google Analytics Hacks: Boost Your Marketing Performance

    Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
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    Coursera

    Foundations of Tricentis Tosca Automation

    Skills you'll gain: Test Case, Test Automation, Test Data, Functional Testing, Test Execution Engine, CI/CD, System Testing, Software Testing, No-Code Development, Debugging

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • C++ Crash Course - Quick and Practical Learning: Packt
  • Build a Blockchain-Based Stock Trading Website: EDUCBA
  • Introduction to Computer Vision and Image Processing: IBM
  • Future-Proofing Your Career in a Digital-First World: Packt
  • Powering Up Your Power BI Skills: Packt
  • Google Analytics: Reports & Traffic Analysis: Coursera
  • Writing and Producing Music in Your Home Studio: Berklee
  • Sales Methodologies Applicable to Enterprise Sales: Coursera
  • Data Modelling Essentials: Packt
  • Master QuickBooks Pro: Manage and Optimize Finances: EDUCBA

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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