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    Results for "customer archetype design"

    • Status: New
      New
      Status: Preview
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      C

      Coursera

      Mapping the Mission: User Personas & Journey Design in Figma

      Skills you'll gain: UI/UX Strategy, Customer Insights

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Account Management & Sales Force Design

      Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      289 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IE Business School

      From Ideas to Impact: Design Thinking for User-Centricity

      Skills you'll gain: Design Thinking, Innovation, Business Solutions, Problem Solving, Service Design, Brainstorming, Creative Thinking, Teamwork, User Research, Collaboration, Product Development, Empathy

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Strategic Organization Design

      Skills you'll gain: Organizational Structure, Organizational Strategy, Organizational Effectiveness, Strategic Thinking, Corporate Strategy, Strategic Leadership, Process Design, Business Strategy, Business Management, Strategic Decision-Making, Strategic Planning, Systems Thinking, Growth Strategies, Decision Making, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      304 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      User Experience & Interaction Design for AR/VR/MR/XR

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      173 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Insights

      Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Lean Enterprise Framework: Transform the Business Model

      Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Persona Development, Lean Methodologies

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a buyer persona diagram for businesses with Creately

      Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Human-Centered Design for Inclusive Innovation

      Skills you'll gain: Human Centered Design, User Experience Design, User Research, Design Thinking, Design Research, Product Design, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Brainstorming, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      171 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Information Technology, Business Strategy, Design Thinking, Process Design, Large Language Modeling, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, User Story

      4.6
      Rating, 4.6 out of 5 stars
      ·
      669 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    1…678…543

    In summary, here are 10 of our most popular customer archetype design courses

    • Mapping the Mission: User Personas & Journey Design in Figma: Coursera
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • Account Management & Sales Force Design: West Virginia University
    • From Ideas to Impact: Design Thinking for User-Centricity: IE Business School
    • Strategic Organization Design: Ludwig-Maximilians-Universität München (LMU)
    • User Experience & Interaction Design for AR/VR/MR/XR: University of Michigan
    • GenAI for Customer Insights: Coursera Instructor Network
    • Lean Enterprise Framework: Transform the Business Model: University of Maryland, College Park
    • Create a buyer persona diagram for businesses with Creately: Coursera Project Network
    • Human-Centered Design for Inclusive Innovation: University of Toronto

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