Skills you'll gain: New Product Development, Process Mapping, Business Analysis, User Research, Customer Insights, Prioritization, Technology Solutions

Skills you'll gain: Discussion Facilitation, English Language, Social Skills, Constructive Feedback, Active Listening, Verbal Communication Skills, Interpersonal Communications, Public Speaking, Collaboration, Critical Thinking, Analytical Skills

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Requirements Elicitation, Large Language Modeling, Program Development, Workflow Management, Business Strategy, Process Optimization, Content Creation, IBM Cloud, Image Analysis

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Communication Strategies, Empathy, Diversity and Inclusion, Conflict Management, Advocacy, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

Skills you'll gain: Requirements Elicitation, Business Analysis, Business Requirements, Requirements Analysis, Business Process, Product Roadmaps, Analysis, Project Management Software, Agile Methodology, Needs Assessment, Business Communication, Stakeholder Engagement

Skills you'll gain: Business Analysis, Agile Methodology, Requirements Elicitation, Business Planning, Requirements Analysis, Business Requirements, Stakeholder Management, Business Strategies, Organizational Strategy, Project Management Software, Sprint Planning, Microsoft Teams, ChatGPT

Skills you'll gain: Performance Review, Employee Surveys, Meeting Facilitation, Constructive Feedback, Team Building, Goal Setting, Collaboration, Team Management, Teamwork, Team Leadership, Employee Engagement, Leadership and Management, Strategic Leadership, Leadership Development

Skills you'll gain: Performance Review, Generative AI Agents, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Coaching, Data-Driven Decision-Making, Continuous Improvement Process, Trend Analysis, Analysis

Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Business Requirements, Process Analysis, Data Modeling, Agile Methodology, Requirements Analysis, Stakeholder Management, Process Improvement, User Story, Gap Analysis