Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Peking University
Skills you'll gain: Algorithms, Pseudocode, Theoretical Computer Science, Mathematical Modeling, Computational Thinking, Applied Mathematics, Data Structures, Graph Theory, Mathematical Theory & Analysis, Design Strategies, Bioinformatics
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: WordPress, Content Management Systems, Web Content, Web Design and Development, Web Design, Web Development, Blogs, Social Media, Content Management, Marketing, Design, Computer Science
Advanced · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: 3D Modeling, 3D Assets, Visualization (Computer Graphics), Computer-Aided Design, Design, Graphic and Visual Design, Architectural Design, Creativity
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Marketing Communications, Digital Media Strategy, Case Studies, Global Marketing, Business Modeling, Business Strategy, E-Commerce, Market Trend, Product Development
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Event Management, Blogs, Content Development and Management, Content Management, Web Design, Web Design and Development, No-Code Development, User Accounts, Brand Management, Digital Marketing, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: WordPress, Content Management, Web Content, Web Design and Development, Content Creation, Creativity
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Presentation, Customer Engagement, Canva (Software), Video Production, Marketing Materials, Promotional Materials, Copywriting, Promotional Strategies, Multimedia, Product Promotion, Marketing, Social Media Marketing, Target Audience, Value Propositions, Content Creation, Animations
Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Development, Javascript, Bootstrap (Front-End Framework), Scripting, Browser Compatibility, Application Programming Interface (API), Back-End Web Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development, HTML and CSS, Web Design and Development, Javascript, Front-End Web Development, Web Content, Responsive Web Design, Web Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Software Development Life Cycle, Cloud-Native Computing, Istio, Software Architecture, Kubernetes, CI/CD, Cloud Computing Architecture, Application Deployment, React Redux, Node.JS, Responsive Web Design, Restful API, Django (Web Framework), Git (Version Control System), Server Side, Hypertext Markup Language (HTML), Cloud Computing, Data Import/Export, Engineering Software
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation
Mixed · Course · 1 - 3 Months