• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    The Art & Science of Product Management

    Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Product Management, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Artificial Intelligence, Interviewing Skills, Machine Learning, Deep Learning, Technical Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    155 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Patient Scheduling & Appointment Management

    Skills you'll gain: ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Clinic Management Systems, Self Service Technologies, Prompt Engineering, Artificial Intelligence, Software As A Service, Patient Communication

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Risk Management for Cyber Security Managers

    Skills you'll gain: Cyber Risk, Risk Management, Threat Management, IT Management, Security Controls, Security Management, Business Risk Management, Vulnerability Assessments, Cyber Security Assessment, Cyber Security Strategy, Cybersecurity, Threat Modeling, Cyber Security Policies, Information Assurance, Data Security, Technical Communication, Stakeholder Communications, Business Communication

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    Agile Dev Practices: SDLC & Project Management

    Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Project Management, Cross-Functional Collaboration, Continuous Improvement Process

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Conflict Resolution, Negotiations and Crisis Management

    Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Governance, Public Safety and National Security, International Relations, Social Justice, Diversity and Inclusion, Decision Making, Case Studies

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Wetland Science & Management: Fundamentals to Conservation

    Skills you'll gain: Environmental Monitoring, Hydrology, Environmental Engineering and Restoration, Water Resource Management, Land Management, Natural Resource Management, Water Resources, Water Quality, Climate Change Adaptation, Environmental Science, Biology, Research Reports, Environment and Resource Management, Environment, Geographic Information Systems, Laboratory Testing, Geospatial Information and Technology, Technical Documentation, Microbiology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Alfaisal University | KLD

    أساسيات الإدارة الرشيقة | Lean Management Fundamentals

    Skills you'll gain: Lean Methodologies, Kaizen Methodology, Waste Minimization, Process Improvement, Continuous Improvement Process, Quality Improvement, Operational Efficiency, Process Analysis, Culture Transformation, Key Performance Indicators (KPIs), Employee Training, Root Cause Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    91 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Alfaisal University | KLD

    نماذج تقييم الأداء | Performance Management Models

    Skills you'll gain: Goal Setting, Employee Performance Management, Performance Appraisal, Performance Management, Smart Goals, Performance Review, Performance Improvement, Performance Measurement, Management Training And Development, Key Performance Indicators (KPIs), Operational Efficiency, Continuous Improvement Process

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IE Business School

    Marketing Management Essentials:The Marketing Plan Structure

    Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Managing Employee Performance

    Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, People Management, Staff Management, Employee Engagement, Goal Setting, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Risk Management, Security Controls & Monitoring

    Skills you'll gain: Security Controls, NIST 800-53, Authorization (Computing), Risk Management Framework, Change Control, Cyber Risk, Security Management, Vulnerability Assessments, Vulnerability Management, Configuration Management, Threat Management, System Monitoring, Security Requirements Analysis, System Implementation, Security Strategy, Cyber Security Assessment, Risk Mitigation, Document Management, Systems Development Life Cycle

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universiteit Leiden

    Population Health: Panel Management Next Level

    Skills you'll gain: Care Management, Patient-centered Care, Health Care, Public Health, Preventative Care, Chronic Diseases, Continuous Quality Improvement (CQI), Data Quality, Risk Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    48 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to it service management

it service management: career guide
itsm foundations: optimizing it service management
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
1…676869…834

In summary, here are 10 of our most popular it service management courses

  • The Art & Science of Product Management: Advancing Women in Tech
  • GenAI for Patient Scheduling & Appointment Management : Coursera
  • Risk Management for Cyber Security Managers: Packt
  • Agile Dev Practices: SDLC & Project Management: Northeastern University
  • Conflict Resolution, Negotiations and Crisis Management: O.P. Jindal Global University
  • Wetland Science & Management: Fundamentals to Conservation: University of Illinois Urbana-Champaign
  • أساسيات الإدارة الرشيقة | Lean Management Fundamentals: Alfaisal University | KLD
  • نماذج تقييم الأداء | Performance Management Models : Alfaisal University | KLD
  • Marketing Management Essentials:The Marketing Plan Structure: IE Business School
  • Managing Employee Performance: University of Minnesota

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok