Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement

Skills you'll gain: No-Code Development, Cloud Applications, Google Sheets, Google Workspace, Google Cloud Platform, Data Integration, Microsoft Excel

Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, Data Management, Data Integrity, Meeting Facilitation, Project Management, Project Management Life Cycle, Information Management, Project Coordination, Document Management, Team Performance Management, Communication Strategies, Knowledge Transfer, Strategic Communication, Management Information Systems

Skills you'll gain: Team Building

Skills you'll gain: HVAC, Building Services Engineering, Thermal Management, Energy and Utilities, System Requirements, Control Systems, Safety Standards, Mechanical Engineering, Environmental Monitoring, System Monitoring, Sustainability Standards

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Microservices, Enterprise Architecture, IBM Cloud, Application Lifecycle Management, Cloud-Native Computing, Application Design, CI/CD, Systems Integration, Software Architecture, Mainframe Computing

Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media Campaigns, Brand Management, Campaign Management, Instagram, Content Creation, Performance Analysis, Web Analytics, Target Audience, Digital Advertising, Brand Awareness, Advertising Campaigns, Facebook, Digital Marketing, Pinterest, LinkedIn, Customer Engagement

Skills you'll gain: Google Workspace, Data Sharing, Collaborative Software, Spreadsheet Software, Gmail, Cloud Computing, Communication

Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Data Sharing, Business Strategy

Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Capacity Management, Scalability, Application Security, Hybrid Cloud Computing, Security Controls, Data Security, Cloud Deployment, Application Deployment, Role-Based Access Control (RBAC), Development Environment, Encryption, Debugging

Skills you'll gain: Cybersecurity, Network Security, Cloud Security, Application Security, OSI Models, Cryptography, Encryption, Endpoint Security, Firewall, Malware Protection, Wireless Networks, Network Protocols, Public Key Infrastructure, Data Integrity, Virtualization