
Google Cloud
Skills you'll gain: Google Workspace, Email Automation, Google Cloud Platform, Gmail, Cloud Applications
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, ChatGPT, Content Creation, Generative AI, Operational Efficiency, Quality Improvement, AI Workflows, Social Media Content, Brainstorming, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, LLM Application, Generative AI, Technical Communication, AI Personalization, Context Management, Transfer Learning, Sampling (Statistics)
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Enablement, AI Product Strategy, Google Cloud Platform, AI Workflows, LLM Application, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Power Platform, ChatGPT, No-Code Development, Microsoft Teams, Performance Analysis, Business Process Automation, Customer Engagement, Digital Publishing, Natural Language Processing, User Feedback, Application Deployment
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: OpenAI API, ChatGPT, Prompt Engineering, LLM Application, Large Language Modeling
Beginner · Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: ChatGPT, Large Language Modeling, Legal Technology, Natural Language Processing, Data Ethics, Responsible AI, Generative AI, Artificial Intelligence, Social Impact, Economics, Information Privacy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, No-Code Development, OpenAI, LLM Application, Generative AI, Microsoft Power Platform, Email Automation, Application Development, Microsoft Power Automate/Flow, Serverless Computing, Microsoft Azure, Microsoft Outlook, Email Marketing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours