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  • Customer Support Automation

Results for "customer support automation"


  • Status: New
    New
    Status: Preview
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    U

    UiPath

    Agentic prompt engineering

    Skills you'll gain: Prompt Engineering, Agentic systems, Business Process Automation, Automation, Generative AI Agents, Responsible AI, Large Language Modeling, Artificial Intelligence, Data Ethics

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Generative AI with Vertex AI: Build a customer chatbot

    Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
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    SkillUp

    Applying GenAI Tools for Process Automation

    Skills you'll gain: Prompt Engineering, Automation, Performance Measurement, Responsible AI, Generative AI, Process Optimization, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Ops: Automating Workflow Efficiency

    Skills you'll gain: Generative AI Agents, HubSpot CRM, Sales Enablement, Sales Development, Sales Process, Sales Pipelines, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency, No-Code Development, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
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    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
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    UiPath

    Control Flow in RPA

    Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Programming Principles

    4.7
    Rating, 4.7 out of 5 stars
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    27 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Building Smart Business Assistants with IBM Watson

    Skills you'll gain: IBM Cloud, Self Service Technologies, Application Deployment, AI Personalization, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing

    4.6
    Rating, 4.6 out of 5 stars
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    468 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Board Infinity

    Enterprise Automation and Advanced Use Cases with Ansible

    Skills you'll gain: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Red Hat Enterprise Linux, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Security Information and Event Management (SIEM), Vulnerability Scanning, Role-Based Access Control (RBAC), Vulnerability Management, Scalability, Version Control

    Beginner · Course · 1 - 4 Weeks

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    Association of International Certified Professional Accountants

    Making the Case for Robotic Process Automation

    Skills you'll gain: Robotic Process Automation, Business Process Automation, Return On Investment, Accounting and Finance Software, Business Requirements, Process Mapping, Business Process, Value Propositions, Process Improvement, Project Scoping, Digital Transformation

    4.1
    Rating, 4.1 out of 5 stars
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    93 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Automating Sales Tasks with Zapier

    Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    22 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Inside Sales: Crafting Effective Outreach

    Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, Driving engagement, HubSpot CRM, Personalized Service, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Automation, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
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    Coursera

    GenAI for Cloud Support Associates

    Skills you'll gain: Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, Cloud Management, Cloud Engineering, System Support, Data Ethics, Technical Communication, Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

1…789…387

In summary, here are 10 of our most popular customer support automation courses

  • Agentic prompt engineering: UiPath
  • Generative AI with Vertex AI: Build a customer chatbot: Coursera
  • Applying GenAI Tools for Process Automation: SkillUp
  • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Control Flow in RPA: UiPath
  • Building Smart Business Assistants with IBM Watson: Coursera
  • Enterprise Automation and Advanced Use Cases with Ansible: Board Infinity
  • Making the Case for Robotic Process Automation: Association of International Certified Professional Accountants
  • Automating Sales Tasks with Zapier: Coursera

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