Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud-Native Computing, Cloud Applications, Disaster Recovery, DevOps, Virtualization, Software Development, Amazon Web Services, Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Containerization, Amazon Elastic Compute Cloud, Application Deployment, Docker (Software), Amazon Web Services, System Monitoring, Application Lifecycle Management, Scalability

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Microsoft Windows, Authentications, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

Skills you'll gain: Network Monitoring, Google Cloud Platform, Containerization, Network Performance Management, Software-Defined Networking, Wide Area Networks, Cloud Services, Cloud Infrastructure, Network Architecture, Performance Tuning, Real Time Data, Performance Management

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Cloud Infrastructure, Cloud Security, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Data Management, Database Management Systems, Microservices, Machine Learning, Scalability

Skills you'll gain: Operational Efficiency, Operational Excellence, Operations Management, Business Operations, Service Improvement, Service Management, Service Design, Process Analysis, Capacity Management, Problem Management, Business Priorities, Knowledge Transfer, Customer experience strategy (CX), Decision Making

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Remote Access Systems, Systems Administration, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Cloud-Based Integration, Desktop Support, Hardware Troubleshooting, USB, Data Sharing, Cloud Management, System Support

Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms