
Northeastern University
Skills you'll gain: Organizational Change, Change Management, Organizational Leadership, Business Leadership, Organizational Development, Team Leadership, Leadership, Communication Strategies, Organizational Effectiveness, Organizational Structure, Strategic Leadership, Cross-Functional Team Leadership, Team Management, Influencing, Empowerment, Culture, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Social Media Campaigns, Drive Engagement, Video Production, Photo/Video Production and Technology, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Conflict Management, Project Management Institute (PMI) Methodology, Strategic Communication, Cultural Diversity, Project Management, Cultural Sensitivity, Communication, Organizational Structure, Influencing, Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Learning Management Systems, Instructional Design, Test Tools, Education Software and Technology, Design, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Organizational Change, Diversity Awareness, Diversity and Inclusion, Workplace inclusivity, Conflict Management, Cultural Diversity, Human Resources, Leadership
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Workplace inclusivity, Team Motivation, Diversity and Inclusion, Team Leadership, Teamwork, Recognizing Others, Drive Engagement, Virtual Teams, Collaboration, Event Planning
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Team Motivation, Motivational Skills, Accountability, Organizational Leadership, Drive Engagement, Team Leadership, Dealing With Ambiguity, Leadership, Leadership and Management, Leadership Development, Strategic Leadership, Team Management, Business Leadership, Organizational Effectiveness, Organizational Strategy, Strategic Decision-Making, Team Building, Stress Management, Professional Development, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Market Analysis, Performance Analysis, Analysis, Digital Marketing, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Applicant Tracking Systems, Workforce Management, Talent Acquisition, Talent Management, Staff Management, Payroll, Team Management, Timelines, Data Entry, Scheduling
Intermediate · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Benefits Administration, Compensation and Benefits, Human Resource Policies, Human Resource Strategy, Human Resources, Employee Assistance Programs, Communication Planning, Health Care, Program Evaluation, Insurance, Diversity and Inclusion, Dental Care
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks