Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Ingenuity, Cognitive flexibility, Ideation, Independent Thinking, Problem Solving, Innovation, Critical Thinking and Problem Solving, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Accountability, Recruitment, Client Services, Needs Assessment, Gap Analysis, Goal Setting, Consultative Approaches, Coaching, Action Oriented, Community Outreach, Rapport Building, Case Management, Critical Thinking, Overcoming Obstacles, Relationship Building, Strategic Partnership
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Conflict Management, Leadership, Emotional Intelligence, Communication, Team Management, Self-Awareness, Stress Management, Performance Management, Behavioral Management, Psychology
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Talent Acquisition, Human Resources, Recruitment Strategies, Leadership Development, Diversity Equity and Inclusion Initiatives, HR Tech, Human Resource Strategy, Recruitment, Strategic Leadership, Organizational Structure, Human Resources Information System (HRIS), Cultural Diversity, Organizational Effectiveness, Applicant Tracking Systems, Team Building, Decision Making, Employee Onboarding, Innovation, Digital Transformation, Change Management
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Diversity Equity and Inclusion Initiatives, Compensation Management, Job Analysis, Recruitment, Leadership, Change Management, Constructive Feedback
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Interviewing Skills, Job Analysis, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Decision Making, Communication
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Professional Networking, Professional Development, Interviewing Skills, Trend Analysis, Sales, Market Trend, LinkedIn, Spreadsheet Software, Relationship Building, Business Marketing, Presentations, Adaptability, Writing, Communication
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Professional Networking, Communication, Lifelong Learning, Goal Setting, Constructive Feedback, Professional Development, Willingness To Learn, LinkedIn, Adaptability, Planning, Personal Development, Resilience, Social Media Content, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Leadership, Professional Development, Constructive Feedback, Ethical Standards And Conduct, Coaching, Mentorship, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, People Development, Leadership and Management, Teamwork, Communication
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Mental Concentration, Cognitive flexibility, Learning Strategies, Mental Health, Mental Health Diseases and Disorders, Personal Care, Psychology, Neurology, Stress Management, Social Skills
Beginner · Course · 1 - 4 Weeks