About this Course

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Beginner Level
Approx. 7 hours to complete
English
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 7 hours to complete
English

Offered by

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University of Pennsylvania

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

Motivation and Reward

2 hours to complete
6 videos (Total 63 min), 1 reading, 1 quiz
6 videos
Motivation10m
Motivation: Agency Theory Examples6m
Designing Incentive Systems17m
Hiring10m
Managing Performance and the Appraisal Process13m
1 reading
Reading: PDFs of Module 1 Slides10m
1 practice exercise
Managing Performance, Motivation, and Hiring Quiz30m
Week
2

Week 2

2 hours to complete

Task, Jobs, and Systems of Work

2 hours to complete
6 videos (Total 55 min), 1 reading, 1 quiz
6 videos
How to Design Jobs11m
Drawbacks and Rethinking Job Design12m
Engineers and Psychologists: A Battle for Designing Jobs7m
Lessons from the Japanese and Auto Industries14m
Systems of Work6m
1 reading
PDFs of Module 2 Slides10m
1 practice exercise
Tasks and Designing Jobs Quiz30m
Week
3

Week 3

2 hours to complete

Making Good and Timely Management Decisions

2 hours to complete
5 videos (Total 53 min), 1 reading, 1 quiz
5 videos
Making a Good and Timely Decision7m
Making a Good and Timely Decision - US Examples10m
Another Example: Fighting a Fire15m
After Action Review and Summary6m
1 reading
PDFs of Module 3 Slides10m
1 practice exercise
Decision Making Quiz30m
Week
4

Week 4

2 hours to complete

Designing and Changing the Organization's Architecture

2 hours to complete
6 videos (Total 61 min), 1 reading, 1 quiz
6 videos
Performance: Pay and Promotion6m
Organizational Design5m
David Pottruck and Charles Schwab Example10m
Managing People14m
Manager's Template for Human and Social Capital4m
1 reading
PDFs of Module 4 Slides10m
1 practice exercise
Organization Design, Architecture, and Managing Quiz30m

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About the The Business of Health Care Specialization

The Business of Health Care

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