University of Pennsylvania

Management Fundamentals

This course is part of The Business of Health Care Specialization

Taught in English

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Michael Useem
Peter Cappelli

Instructors: Michael Useem

17,368 already enrolled

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Course

Gain insight into a topic and learn the fundamentals

4.7

(486 reviews)

Beginner level
No prior experience required
6 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

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Assessments

4 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.7

(486 reviews)

Beginner level
No prior experience required
6 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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This course is part of the The Business of Health Care Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course

In this module, you'll learn how motivation affects an individual's performance and how to use that motivation to drive performance. You'll explore how incentive systems are designed and how psychological concepts such as behavior modification, imitation, conformity, and compliance influence and shape these systems. You’ll also examine the current process of hiring employees using technology, tracking systems, and outsourcing. And you’ll learn how you can provide valuable feedback to your employees, and make performance appraisals productive. By the end of this module, you’ll be able to apply what you've learned to best motivate, hire, and evaluate your employees.

What's included

6 videos1 reading1 quiz1 discussion prompt

This module is designed to teach you the difference between a task and a job. You'll learn how jobs are historically designed, and you'll explore some of the drawbacks related to past work systems. You'll also learn how job design has been influenced by engineering and psychology. Finally, you'll look at real-world examples from the GM and Toyota to compare their respective approaches. By the end of this module, you'll understand how jobs and systems of work have evolved to improve employee performance and productivity.

What's included

6 videos1 reading1 quiz

In this module, you'll learn how to make good and timely management decisions. Through several real-world examples, you'll see how leaders create and build a decision-making mindset. You'll also learn how leaders can make costly decisions that affect their team or their entire company negatively. By the end of this module, you will be able to apply key concepts to make good and timely management decisions and build a higher performing team.

What's included

5 videos1 reading1 quiz

This module was created to describe the influence of an organizations architecture on management and its team's performance. You'll explore how inequity fosters disparity among employees and can inhibit a company's success. You'll also look at two real-world examples of leaders who tackled problems within their organizational structures to effect change. By the end of this module, you will be able to identify key steps in which you can lead change within your organization.

What's included

6 videos1 reading1 quiz

Instructors

Instructor ratings
4.6 (89 ratings)
Michael Useem
University of Pennsylvania
2 Courses65,839 learners

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4.7

486 reviews

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FL
5

Reviewed on Jul 4, 2021

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5

Reviewed on Apr 7, 2020

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5

Reviewed on Jul 5, 2022

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