About this Course

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Flexible deadlines

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Beginner Level

Approx. 8 hours to complete

Suggested: 2-3 hours per week...

English

Subtitles: English

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 8 hours to complete

Suggested: 2-3 hours per week...

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

Motivation and Reward

2 hours to complete
6 videos (Total 63 min), 1 reading, 1 quiz
6 videos
Motivation10m
Motivation: Agency Theory Examples6m
Designing Incentive Systems17m
Hiring10m
Managing Performance and the Appraisal Process13m
1 reading
Reading: PDFs of Module 1 Slides10m
1 practice exercise
Managing Performance, Motivation, and Hiring Quiz20m
Week
2

Week 2

1 hour to complete

Task, Jobs, and Systems of Work

1 hour to complete
6 videos (Total 55 min), 1 reading, 1 quiz
6 videos
How to Design Jobs11m
Drawbacks and Rethinking Job Design12m
Engineers and Psychologists: A Battle for Designing Jobs7m
Lessons from the Japanese and Auto Industries14m
Systems of Work6m
1 reading
PDFs of Module 2 Slides10m
1 practice exercise
Tasks and Designing Jobs Quiz20m
Week
3

Week 3

1 hour to complete

Making Good and Timely Management Decisions

1 hour to complete
5 videos (Total 53 min), 1 reading, 1 quiz
5 videos
Making a Good and Timely Decision7m
Making a Good and Timely Decision - US Examples10m
Another Example: Fighting a Fire15m
After Action Review and Summary6m
1 reading
PDFs of Module 3 Slides10m
1 practice exercise
Decision Making Quiz20m
Week
4

Week 4

2 hours to complete

Designing and Changing the Organization's Architecture

2 hours to complete
6 videos (Total 61 min), 1 reading, 1 quiz
6 videos
Performance: Pay and Promotion6m
Organizational Design5m
David Pottruck and Charles Schwab Example10m
Managing People14m
Manager's Template for Human and Social Capital4m
1 reading
PDFs of Module 4 Slides10m
1 practice exercise
Organization Design, Architecture, and Managing Quiz20m

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Offered by

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University of Pennsylvania

About the The Business of Health Care Specialization

This Specialization was designed to help you keep pace with the rapidly changing world of health and health care. Through partnership with Wharton and Penn Medicine, you’ll learn from experts in business acumen, health care management, and health care policy to develop the skills you’ll need to successfully navigate the quickly evolving landscape of this fast-growing field.* By the end of this specialization, you will have a strong foundational understanding of the American health care system, along with the basic financial and management skills to make better, well-informed decisions that improve the cost and quality of the health care you or your enterprise provides. *The employment of medical and health services managers is projected to grow 17% from 2014 to 2024, significantly faster than the average for all occupations. Source: Bureau of Labor Statistics, US Department of Labor. “Occupational Outlook handbook 2016-17 Edition. Medical and Health Services Managers.”...
The Business of Health Care

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.