University of Pennsylvania

Health Care Innovation

This course is part of The Business of Health Care Specialization

Taught in English

Some content may not be translated

Christian Terwiesch
Amol S. Navathe, MD, PhD
David A. Asch, MD, MBA

Instructors: Christian Terwiesch

10,510 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.6

(281 reviews)

6 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.6

(281 reviews)

6 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the The Business of Health Care Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 4 modules in this course

This module was designed to give you a foundational knowledge of health care operations and methods of optimization. You’ll examine the provider-patient relationship and learn how a provider can improve performance measures for the patient by analyzing the different types of performance metrics such as patient-centric, operations, and financial measures. Through discussing the different types of inefficiencies such as waste, variability, and inflexibility, you’ll be able to optimize performance and service. You’ll also learn how to gauge patient flow by flow rate, flow time, and inventory, and be able to map processes using a flow diagram and a Gantt chart. By the end of this module, you’ll be better able to calculate the financial viability of a health care provider using Key Performance Indicators (KPI) and create a framework to assess and optimize performance.

What's included

9 videos1 reading1 quiz

In this module, you’ll see how techniques in innovation that originally developed outside of health care can be deployed successfully in health care systems and organizations. Using your understanding of optimizing health care operations, you’ll be able to apply innovative techniques to a more traditional ecosystem of health care. You’ll learn how innovative researchers and clinicians changed some of the more grounded approaches to health care. Through analyzing the scientific method, you’ll be able to craft a hypothesis statement of your innovative idea and identify key assumptions in your statement to test first. By the end of this module, you’ll be able to successfully assess the value and plausibility of the hypothesis of your innovation, and effectively utilize successful instances of innovation to your health care practice.

What's included

5 videos1 reading1 quiz

In this module, you’ll examine the practice of evaluation and how it is applied to health policy and programs. You’ll gain a better understanding of the need for evaluations in an ever-changing health care environment, and the importance of control groups to combat selection bias that may skew the findings of an evaluation. You’ll explore different methods to conducting an evaluation, the types of questions an evaluation aims to answer, and the difference between effectiveness and efficacy. By the end of this module, you’ll understand the theoretical framework behind an evaluation and be able to employ an evaluation to better analyze the effectiveness of your health care organization.

What's included

6 videos1 reading1 quiz

This module was designed to highlight the importance of behavioral economics in health care practice and how to utilize behavioral economic theory to optimize the operations of your health care organization. You’ll explore Expected Utility Theory and the different types of Prospect theory such as Reference Dependence, Diminished Sensitivity, and Loss Aversion in the context of health care. By studying real-life examples of Default Bias and Increased Cost Sharing case studies, you’ll establish a framework for health care interventions that will be effective and successful after implementation. By the end of this module, you’ll be better able to determine the theoretical basis for certain health care practices such as nudge units and whether such practices would benefit your organization.

What's included

7 videos1 reading1 quiz

Instructors

Instructor ratings
4.6 (40 ratings)
Christian Terwiesch
University of Pennsylvania
8 Courses163,122 learners

Offered by

Recommended if you're interested in Healthcare Management

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 281

4.6

281 reviews

  • 5 stars

    68.90%

  • 4 stars

    23.32%

  • 3 stars

    5.30%

  • 2 stars

    0.70%

  • 1 star

    1.76%

PM
5

Reviewed on Dec 14, 2020

DD
4

Reviewed on Apr 29, 2020

SP
5

Reviewed on Jul 8, 2022

New to Healthcare Management? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions