Cross-cultural communication courses can help you learn negotiation techniques, active listening skills, and the nuances of verbal and non-verbal cues across cultures. You can build skills in adapting your communication style, resolving conflicts, and fostering collaboration in diverse teams. Many courses introduce tools like cultural assessment frameworks and communication models, which help you apply these skills effectively in global settings.

Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Selling Techniques, Customer Relationship Management, Sales Process, Sales Presentations, Verbal Communication Skills, Sales Prospecting, Microsoft Copilot, Sales Enablement, Calendar Management, Sales Strategy, Business Process Automation, Data Ethics, General Sales Practices
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Clinical Leadership, Nursing Practices, Continuous Quality Improvement (CQI), Healthcare Project Management, Initiative and Leadership, Creative Problem-Solving, Collaboration, Overcoming Obstacles, Empowerment, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Wiring Diagram, Electrical Wiring, Electrical Systems, Schematic Diagrams, AutoCAD, Communication Systems, Computer-Aided Design, Engineering Drawings, Verification And Validation, Systems Design, Technical Drawing, Systems Integration, Safety Standards, Building Codes
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Branding, Brand Strategy, Brand Management, Organizational Leadership, Strategic Leadership, Business Leadership, Leadership, Motivational Skills, Storytelling, Industrial and Organizational Psychology, Influencing, Culture, Employee Engagement, Drive Engagement, Strategic Communication, Cultural Responsiveness, Social Sciences, Verbal Communication Skills, Non-Verbal Communication, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Content Accessibility Guidelines, Adobe Express, Multimedia, User Experience Design, Design Elements And Principles, Design, Visual Design, Diversity and Inclusion, Graphic Design, Creative Design, User Centered Design, Color Theory
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Resilience, Positivity, Optimism, Cognitive flexibility, Relationship Building, Self-Awareness, Adaptability, Stress Management, Mindfulness, Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Leadership and Management, Professional Development, Decision Making
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Journalism, Research, Interviewing Skills, Vocabulary, Oral Expression, Storytelling, Report Writing, Media and Communications, English Language, Editing, Electronic Media, Proofreading, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Event Marketing, Presentations, Video Editing, Canva (Software), Marketing Materials, Color Matching, Color Theory, Typography, Storytelling, Marketing Collateral, Marketing Design, Interactive Design, Brand Strategy, Social Media, Logo Design, Layout Design, Social Media Content, Social Media Campaigns, Branding
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Document Management, Microsoft Windows, Productivity Software, Email Automation, Writing and Editing, Writing, Business Writing, Technical Documentation, Productivity, Collaborative Software, Web Content, Computer Literacy, Editing, Report Writing, Web Content Accessibility Guidelines, Collaboration, Business Communication
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Mixed · Course · 1 - 4 Weeks