Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Colorado Boulder
Skills you'll gain: Model Evaluation, Data Mining, Unsupervised Learning, Supervised Learning, Service Level, Probability, Dimensionality Reduction, Deep Learning, Statistical Modeling, Applied Machine Learning, Anomaly Detection, Machine Learning Algorithms, Statistical Inference, Statistical Hypothesis Testing, Statistical Machine Learning, Data Warehousing, Recurrent Neural Networks (RNNs), Performance Testing, Bash (Scripting Language), Data Science
Credit offered
Graduate Certificate · 6 - 12 Months

Google Cloud
Skills you'll gain: Generative AI, AI Personalization, Web Analytics and SEO, Web Content, Prompt Engineering, Google Cloud Platform, User Experience
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Semiconductors, Power Electronics, Display Devices, Control Systems, Computer Displays, Electronic Systems, Systems Design, Technical Design, Electronics, Electrical Engineering, USB, Electronic Components, Electrical Systems, Materials science, electromagnetics, Electronics Engineering, Electric Power Systems, Electronic Hardware, Performance Tuning, Image Quality
Credit offered
Graduate Certificate · 6 - 12 Months

Georgetown University
Skills you'll gain: Data Storytelling, Vulnerability Assessments, Operations Management, Business Strategy, Competitive Intelligence, Design Thinking, Survey Creation, Cyber Threat Intelligence, Social Justice, Descriptive Statistics, Environment, Business Ethics, Capital Budgeting, Market Opportunities, Storytelling, Marketing Planning, International Relations, Artificial Intelligence, Policy Development, Political Sciences
Earn a degree
Degree · 1 - 4 Years

Clemson University
Skills you'll gain: Human Computer Interaction, Large Language Modeling, Dimensionality Reduction, Database Design, Generative AI, Database Management Systems, MySQL, Model Evaluation, Database Theory, Software Development Methodologies, Usability, Reinforcement Learning, Data Preprocessing, Data Mining, Responsible AI, Data Structures, Algorithms, Software Engineering, Human Machine Interfaces, Artificial Intelligence
Earn a degree
Degree · 1 - 4 Years

Google Cloud
Skills you'll gain: AI Security, Large Language Modeling, Open Web Application Security Project (OWASP), Model Deployment, Prompt Engineering, Application Security, Security Testing, Secure Coding, Continuous Monitoring, Google Cloud Platform, Cloud API, Application Programming Interface (API), System Configuration, API Design
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Data Ethics, Descriptive Analytics, Business Analytics, SQL, NoSQL, Digital Transformation, Data Mining, Database Design, Data Analysis, R Programming, Big Data, Data-Driven Decision-Making, Database Theory, Predictive Analytics, Relational Databases, Ggplot2, Business Transformation, Business Strategy, Data Strategy, Business Modeling
Credit offered
Mastertrack · 6 - 12 Months

Google Cloud
Skills you'll gain: AI Security, Open Web Application Security Project (OWASP), Model Deployment, Large Language Modeling, Threat Modeling, Security Controls, Google Cloud Platform, Cloud API, API Design, System Configuration
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Cleansing, Looker (Software), Data Transformation, Data Pipelines, SQL, Big Data, Business Intelligence, Dashboard, Data Visualization Software, Extract, Transform, Load, Data Analysis, Data Warehousing, Data Integrity, Google Sheets
Intermediate · Course · 1 - 3 Months
Universidad de los Andes
Skills you'll gain: Social Network Analysis, Systems Thinking, Unsupervised Learning, Reinforcement Learning, Data Storytelling, Deep Learning, Predictive Modeling, Computer Vision, Project Management Life Cycle, Time Series Analysis and Forecasting, Descriptive Analytics, MLOps (Machine Learning Operations), Logistic Regression, Cash Flows, Strategic Decision-Making, Simulations, Marketing Analytics, Transfer Learning, Pandas (Python Package), Operations Research
Earn a degree
Degree · 1 - 4 Years