
Skills you'll gain: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management
Advanced · Course · 3 - 6 Months

Packt
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Music, World Music, Case Studies, Culture, Sociology, Cultural Diversity, Research, Analysis, Performing Arts, Critical Thinking, Creativity, Media and Communications, Communication
Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Human Computer Interaction, Social Network Analysis, Remote Access Systems, Interaction Design, Social Sciences, Driving engagement, Research and Design, Digital Communications
Mixed · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Public History, Storytelling, Program Evaluation, Media and Communications, Research, Community Outreach, Timelines, Case Studies, Cultural Diversity, Research Methodologies, Creativity, Interviewing Skills
Beginner · Course · 1 - 3 Months

Universidad Peruana de Ciencias Aplicadas
Skills you'll gain: Child Development, Community Development, Working With Children, Human Centered Design, Qualitative Research, Sustainable Development, Graphical Tools, Design Strategies, Design, Program Evaluation, Communication Strategies, Empathy
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Public Health, Community Health, Health Policy, Health Equity, Social Determinants Of Health, Social Sciences, Cultural Responsiveness, Qualitative Research, Program Evaluation, Research Methodologies, Collaboration
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prototyping, Ideation, Engineering Design Process, Sustainable Design, Human Centered Design, Sustainable Engineering, Product Design, Socioeconomics, Case Studies, Innovation, Community Development, Diversity Equity and Inclusion Initiatives, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, IT Management, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication
Advanced · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Patient Communication, Health Disparities, Health Equity, Community and Social Work, Crisis Intervention, Social and Human Services, Socioeconomics, Social Determinants Of Health, Health Policy, Public Health, Public Policies, Vulnerability, Cultural Responsiveness
Mixed · Course · 1 - 3 Months