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  • Customer Communications Management

Results for "customer communications management"


  • U

    University of Colorado Boulder

    Crisis Management and Crisis Communication Consulting  

    Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Leadership, Leadership and Management, Consultative Approaches, Business Leadership, Corporate Communications, Strategic Communication, Mitigation, Trend Analysis

    ★ 4.4 (7) · Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Communication Principles for Leaders

    Skills you'll gain: Communication Planning, Stakeholder Engagement, Stakeholder Communications, Corporate Communications, Business Communication, Strategic Communication, Internal Communications, Stakeholder Management, Communication, Interpersonal Communications, Communication Strategies, Public Relations, Leadership, Media Relations, Discussion Facilitation, Business Leadership, Influencing, Employee Engagement

    ★ 4.3 (6) · Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Process Groups and Processes in Project Management

    Skills you'll gain: Project Closure, Stakeholder Engagement, Risk Analysis, Project Planning, Communication Planning, Project Schedules, Stakeholder Management, Project Risk Management, Project Performance, Project Management Institute (PMI) Methodology, Plan Execution, Scheduling, Risk Mitigation, Project Management, Risk Management, Stakeholder Communications, Project Management Life Cycle, Process Management, Team Management

    ★ 4.5 (52) · Beginner · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    Managing Customer Expectations with Jagdish Sheth

    Skills you'll gain: Customer Retention, Expectation Management, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Revenue Management, Consumer Behaviour, Marketing Strategies

    ★ 4.8 (37) · Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Career Management

    Skills you'll gain: Employee Engagement, Employee Coaching, Drive Engagement, Professional Development, Mentorship, Employee Retention, Influencing, Human Resource Strategy, Strategic Communication, People Development, Social Skills, Recruitment Strategies, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Workforce Planning, Strategic Leadership

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Communication Channels for Project Success

    Skills you'll gain: Communication Planning, Strategic Communication, Internal Communications, Communication Strategies, Communication, User Feedback, Business Communication, Digital Communications, Performance Analysis, Expectation Management, Process Improvement, Writing, Business Reporting, Spreadsheet Software

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    External Communications Channels

    Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Marketing, Social Media Management, Social Media, Stakeholder Communications, Marketing Communications, Branding, Brand Strategy, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications, Corporate Sustainability, User Feedback

    ★ 4.6 (34) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Social Listening

    Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Management, Social Media Analytics, Customer Engagement, Market Trend, Business, Business Strategy, Customer Insights, Brand Management, Digital Marketing Tools, Strategic Thinking, Web Presence, Strategic Decision-Making, Trend Analysis, Data-Driven Decision-Making, Analytical Skills, Continuous Monitoring

    ★ 4.9 (16) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Support digital transformation with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development

    ★ 4.9 (14) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Fundamentals of Customer Acquisition Management

    Skills you'll gain: Customer Acquisition Management, Data-Driven Marketing, Marketing Analytics, Branding, Brand Marketing, Brand Management, Customer Engagement, Target Audience, Customer Insights, Marketing Channel, Marketing, Brand Loyalty, Customer Relationship Building, Campaign Management, Performance Measurement

    ★ 4.6 (14) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Evaluate Change Communication for Project Success

    Skills you'll gain: User Feedback, Stakeholder Communications, Surveys, Employee Surveys, Survey Creation, Stakeholder Management, Stakeholder Engagement, Performance Metric, Data Presentation, Change Management, Communication, Performance Measurement, Organizational Change, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis, Case Studies

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Account Managers: Personalizing Client Engagement

    Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Customer Analysis, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Automation

    Intermediate · Course · 1 - 4 Weeks

1…8910…834

In summary, here are 10 of our most popular customer communications management courses

  • Crisis Management and Crisis Communication Consulting  : University of Colorado Boulder
  • Communication Principles for Leaders: Fundação Instituto de Administração
  • Process Groups and Processes in Project Management: Microsoft
  • Managing Customer Expectations with Jagdish Sheth: Kennesaw State University
  • Career Management: Fundação Instituto de Administração
  • Communication Channels for Project Success: Coursera
  • External Communications Channels: University of California, Irvine
  • Social Listening: Coursera
  • Customer Support digital transformation with HubSpot: Coursera
  • Fundamentals of Customer Acquisition Management: Coursera

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