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  • Customer Experience Improvement

Results for "customer experience improvement"


  • N

    Northeastern University

    Engaging in Service Innovation and Management

    Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Leadership and Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Team Leadership, Service Design, Service Improvement, Healthcare Project Management, Process Management, Process Design, Leadership

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California San Diego

    User Experience: Research & Prototyping

    Skills you'll gain: Design Research, User Experience Design, Experience Design, UI/UX Research, User Experience, User Research, Ideation, Prototyping, Design Thinking, User Centered Design, Persona (User Experience), Usability, Research Methodologies, Innovation, Storyboarding

    4.6 stars, 906 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (906) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Mastering Salesforce Experience Cloud

    Skills you'll gain: Salesforce, Salesforce Development, Experience Design, Marketing Automation, User Experience, Digital Media Strategy, Web Components, Data Mapping, Security Controls, Driving engagement, Personalized Campaigns, Content Management, UI Components, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Integrated Marketing Communications, Cloud Services, Business Strategy

    Beginner · Course · 3 - 6 Months

  • J

    John Wiley & Sons

    Enhancing Patient Experience with Predictive Analytics

    Skills you'll gain: Patient Flow, Patient-centered Care, Hospital Experience, Predictive Analytics, Predictive Modeling, Health Care, Analytics, Healthcare Industry Knowledge, Care Management, Psychosocial Assessments, Data Analysis, Forecasting, Program Evaluation, Health Technology, Cardiology, Data Integration, Leadership

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Case Western Reserve University

    Take the Lead on Healthcare Quality Improvement

    Skills you'll gain: Healthcare Project Management, Continuous Quality Improvement (CQI), Clinical Leadership, Patient Safety, Health Systems, Patient-centered Care, Team Management, Systems Thinking, Leadership, Organizational Change

    4.5 stars, 35 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (35) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Customer Engagement and Collaboration

    Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Customer Insights and Personalization with Machine Learning

    Skills you'll gain: AI Personalization, Feature Engineering, Personalized Service, Customer Insights, Customer Analysis, Marketing Analytics, Data Transformation, Predictive Analytics, Customer Engagement, Predictive Modeling, Data-Driven Marketing, Machine Learning Methods, Customer experience improvement, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Text Mining, Marketing Strategies, Business Intelligence, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Adobe

    Course 1: Introduction to Digital Experience and Ecommerce

    Skills you'll gain: E-Commerce, Business-To-Consumer, Digital Transformation, Digital Content, Program Implementation, Needs Assessment, Business Requirements, Business Technologies, Customer experience strategy (CX)

    4.3 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Journey Mapping, Stakeholder Management, Customer Engagement, Consultative Approaches, Stakeholder Communications, Agile Methodology, Stakeholder Analysis, Requirements Elicitation, SAP Applications, Customer Analysis, Technical Consulting, Customer Insights, Consulting, Process Analysis, Business Analysis, Analysis, Project Management, Verbal Strategic Communication, Business Requirements

    4.7 stars, 129 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (129) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Interplay Learning

    Customer Service for Trades

    Skills you'll gain: Customer experience improvement, Verbal Communication Skills, User Feedback, Customer Service, Consultative Approaches, Active Listening, Customer Relationship Building, Expectation Management, Communication, Professionalism, Customer Complaint Resolution, Trustworthiness, Rapport Building, Problem Solving, Professional Development, Composure, Non-Verbal Communication, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, HVAC

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Customer-Centric Enterprise: Product Lifecycle Management

    Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, AI Enablement, Enterprise Modeling, Innovation, Product Planning, Governance Risk Management and Compliance, Product Marketing, Product Development, Growth Strategies, Business Priorities, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Culture Transformation, Customer Insights

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Adobe

    Introduction to Adobe Experience Manager

    Skills you'll gain: Adobe Experience Manager, Cloud-Native Computing, Content Management, Content Management Systems, Digital Transformation, Cloud Platforms, Asset Management, Scalability

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…8910…801

In summary, here are 10 of our most popular customer experience improvement courses

  • Engaging in Service Innovation and Management: Northeastern University
  • User Experience: Research & Prototyping: University of California San Diego
  • Mastering Salesforce Experience Cloud: Packt
  • Enhancing Patient Experience with Predictive Analytics: John Wiley & Sons
  • Take the Lead on Healthcare Quality Improvement: Case Western Reserve University
  • Customer Engagement and Collaboration: Coursera
  • Customer Insights and Personalization with Machine Learning: Packt
  • Course 1: Introduction to Digital Experience and Ecommerce: Adobe
  • SAP Customer Engagement and Discovery: SAP
  • Customer Service for Trades: Interplay Learning

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