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  • Customer Journey Map

Results for "customer journey map"


  • C

    Coursera

    Crea un mapa mental interactivo usando Canva

    Skills you'll gain: Canva (Software), Team Oriented, Data Visualization, Presentations, Interactive Design, Communication Planning, Multimedia, Design Elements And Principles, Digital Publishing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Design Thinking: Discovery Tools

    Skills you'll gain: Design Thinking, Stakeholder Analysis, Human Centered Design, Persona Development, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Process Analysis, Strategic Thinking, Consumer Behaviour, Innovation, Interviewing Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Crea tu primer embudo de conversión y CRM con HubSpot

    Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    10 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Driving Customer Equity with AI

    Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Desarrollo del mapa de experiencia del cliente con Miro

    Skills you'll gain: Collaborative Software, Process Mapping, User Experience, Customer experience improvement, User Centered Design, Project Design, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Selecting the Right Customer & Channel

    Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Generate a User Experience (UX) Onboarding Map in Miro

    Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, User Flows, User Experience Design, UI/UX Research, Usability, Mockups, User Centered Design, Process Mapping, Brand Awareness, Business Intelligence

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Build a Website Map with Jumpchart

    Skills you'll gain: Wireframing, Mockups, Web Design, Information Architecture, Collaborative Software, User Experience Design, Content Management

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Develop a UX Customer Problem Statement in Miro

    Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Journey Towards Self Mastery

    Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Mindfulness, Cognitive flexibility, Stress Management, Creativity, Resilience, Critical Thinking and Problem Solving, Adaptability, Decision Making

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Crie seu primeiro funil de conversão e CRM com Hubspot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer journey map

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In summary, here are 10 of our most popular customer journey map courses

  • Crea un mapa mental interactivo usando Canva: Coursera
  • Design Thinking: Discovery Tools: University of Virginia
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Crea tu primer embudo de conversión y CRM con HubSpot: Coursera
  • Driving Customer Equity with AI: Emory University
  • Desarrollo del mapa de experiencia del cliente con Miro: Coursera
  • Selecting the Right Customer & Channel : University of Maryland, College Park
  • Generate a User Experience (UX) Onboarding Map in Miro : Coursera
  • Build a Website Map with Jumpchart: Coursera
  • Develop a UX Customer Problem Statement in Miro: Coursera

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