University of Virginia
Design Thinking: Discovery Tools
University of Virginia

Design Thinking: Discovery Tools

This course is part of Design Thinking Specialization

Taught in English

Some content may not be translated

Jeanne M. Liedtka

Instructor: Jeanne M. Liedtka

3,054 already enrolled

Course

Gain insight into a topic and learn the fundamentals

4.8

(13 reviews)

Beginner level

Recommended experience

13 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • How to use a variety of important design thinking tools to generate ideas

  • How to connect with customers on a human level

  • How to think creatively in order to discover more about potential clients

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.8

(13 reviews)

Beginner level

Recommended experience

13 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Design Thinking Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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There are 5 modules in this course

This week, we'll examine the stakeholder mapping tool. This tool is especially critical as we tackle more complex problems using a design thinking methodology.

What's included

6 videos3 readings1 quiz1 discussion prompt

This week, you'll learn about two important and related-tools: Job to Be Done and Ethnographic Interview Guides.

What's included

12 videos3 readings1 quiz1 discussion prompt

This week, you'll learn about journey mapping, an important discovery tool. We'll show you what it is and why and how to do it.

What's included

7 videos1 reading1 quiz1 peer review1 discussion prompt

This week, we'll look at how we can use personas to find important differences that can help us surface specific sets of needs and wants.

What's included

6 videos2 readings1 quiz1 discussion prompt

This week, we'll walk through the Value Chain Analysis process so that you can evaluate your value chain.

What's included

2 videos2 readings1 quiz1 discussion prompt

Instructor

Jeanne M. Liedtka
University of Virginia
12 Courses484,838 learners

Offered by

Recommended if you're interested in Business Strategy

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