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  • Customer Persona Development

Results for "customer persona development"


  • Status: Free
    Free
    D

    DeepLearning.AI

    AI Agentic Design Patterns with AutoGen

    Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Generative AI, Large Language Modeling, Artificial Intelligence, Tool Calling, Prompt Engineering, Software Design Patterns

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Using GenAI for Tailored Customer Emails

    Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Creating LLM powered NPCs

    Skills you'll gain: LLM Application, 3D Assets, Animation and Game Design, Generative AI, ChatGPT, Augmented and Virtual Reality (AR/VR), Prompt Engineering, Virtual Environment, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Leading with Power Skills: Working with Personality Types

    Skills you'll gain: Conflict Management, Leadership, Emotional Intelligence, Communication, Team Management, Self-Awareness, Stress Management, Performance Management, Behavioral Management, Psychology

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Dialogflow CX: Enable IVR Features for your Voice Agent

    Skills you'll gain: Self Service Technologies, Development Testing, User Acceptance Testing (UAT), Natural Language Processing

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    119 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    AI Sales Calling with Vapi: Automated SAAS Demo Scheduler

    Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Platform Product Essentials

    Skills you'll gain: Platform As A Service (PaaS), Product Lifecycle Management, No-Code Development, Digital Transformation, Cloud Platforms, Product Management, Systems Integration, Business Transformation, Cost Management, Business Process, Team Oriented, Enterprise Architecture, Business Strategy

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Create a High-Fidelity Prototype with Figma

    Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Beginner · Guided Project · Less Than 2 Hours

1…8910…763

In summary, here are 10 of our most popular customer persona development courses

  • AI Agentic Design Patterns with AutoGen: DeepLearning.AI
  • Using GenAI for Tailored Customer Emails: Coursera
  • Creating LLM powered NPCs: Coursera
  • Conversational Selling Playbook for SDRs: Salesforce
  • Create a services customer satisfaction process: Coursera
  • Leading with Power Skills: Working with Personality Types: University of Maryland, College Park
  • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
  • SAP Customer Engagement and Discovery: SAP
  • AI Sales Calling with Vapi: Automated SAAS Demo Scheduler: Coursera
  • Platform Product Essentials: University of Maryland, College Park

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