Skills you'll gain: Content Performance Analysis, Google Gemini, Generative AI, Content Strategy, Content Marketing, AI Workflows, ChatGPT, Google Analytics, AI Product Strategy, Responsible AI, Content Creation, Metadata Management, Customer Insights, Market Intelligence, Ethical Standards And Conduct

Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Business Ethics, Decision Making

Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Research Design, Data Analysis, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Agentic Workflows, Prompt Patterns, Generative AI, AI Enablement, AI Orchestration, AI Product Strategy, Workflow Management, Prompt Engineering Tools, Multimodal Prompts, OpenAI, Agentic systems, AI Personalization, Thought Leadership, Artificial Intelligence and Machine Learning (AI/ML), Strategic Decision-Making, Responsible AI, Business Strategy

Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

Skills you'll gain: Reconciliation, Accounts Receivable, Accounts Payable, Billing, Billing & Invoicing, Invoicing, Spreadsheet Software, Vendor Relationship Management, QuickBooks (Accounting Software), Fraud detection, Financial Controls, Auditing, Vendor Management, Internal Controls, Payment Processing, Cash Management, Document Management, Financial Reporting, Transaction Processing, Cash Flows

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing

Skills you'll gain: Meeting Facilitation, Team Performance Management, Productivity, Time Management, Calendar Management, Business Workflow Analysis, Performance Analysis, Process Optimization, Process Development, Business Metrics, Drive Engagement, Data-Driven Decision-Making, Consolidation, Scheduling, Auditing, Proposal Development

Skills you'll gain: Financial Statements, Cash Flows, Financial Analysis, Finance, Income Statement, Balance Sheet, Corporate Finance, Financial Management, Financial Planning, Business, Business Management, Organizational Structure, Leadership and Management

Skills you'll gain: Lean Methodologies, Lean Manufacturing, Process Improvement, Culture Transformation, Project Management, Process Mapping, Organizational Change, Continuous Improvement Process, Contract Management, Cross-Functional Collaboration