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Results for "3. understand why shaping customer expectations requires a unique skillset"
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, ChatGPT, Logo Design, Canva (Software), Generative AI, Artificial Intelligence, Video Production, Storytelling, Video Editing, Animations, Education Software and Technology, Content Creation, Creative Design, Motion Graphics, AI Personalization, Brand Strategy, Social Media Content, Branding, Creativity, Marketing
Status: NewStatus: Free TrialSkills you'll gain: Competitive Analysis, Market Research, User Story, Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, User Experience Design, Regulation and Legal Compliance, Data Ethics, Data Governance, Compliance Training
Status: NewStatus: Free TrialSkills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Sales Enablement, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement
Status: NewStatus: PreviewSkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
Status: NewStatus: Free TrialSkills you'll gain: Packaging and Labeling, Competitive Analysis, Brand Strategy, Presentations, Target Audience, Logo Design, Branding, Storytelling, Creative Design, Adobe Illustrator, Social Media, Content Creation, Design, Brand Marketing, Brand Awareness, Marketing Design, Storyboarding, Graphic Design, Instagram, Design Strategies
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
What brings you to Coursera today?
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
Status: Free TrialIE Business School
Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Logo Design, Brand Management, Content Marketing, Target Audience, Advertising Campaigns, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Brand Awareness, Proposal Development, Journalism, Creativity, Communication
Status: Free TrialSkills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Data Integrity, Predictive Analytics, Data-Driven Decision-Making, Data Integration, Data Security
Status: Free TrialSkills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
Status: Free TrialEmory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer experience improvement, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Content Marketing, MarTech, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
In summary, here are 10 of our most popular 3. understand why shaping customer expectations requires a unique skillset courses
- AI for Business: Branding, Creative Content, and Marketing: Skillshare
- Crafting User-First Product Experiences in the AI Era: Microsoft
- AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
- AI Agents 101: Tools for Marketing & Business: SkillsBooster Academy
- Design a Strong and Cohesive Product Brand: Skillshare
- Introduction to Customer Service: CVS Health
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Branding: The Creative Journey: IE Business School
- Customer Data, Analytics, and Segmentation: Microsoft
- Foundations of Digital Marketing and E-commerce: Google
