Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Compétences que vous acquerrez: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Case Studies, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Business Strategies, Relationship Management, Organizational Strategy, Business Strategy, Business Analysis, Auditing, Business, Market Analysis, Planning, Environment
★ 4.5 (20) · Mixte · Cours · 1 à 4 semaines

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Marketing Analytics, Strategic Partnership, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Product Marketing, Marketing Strategy and Techniques, Return On Investment, Stakeholder Management, Branding, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Sales Process, Public Relations, Emotional Intelligence, Price Negotiation, Data Analysis, Creative Thinking
★ 4.8 (9) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Content Scheduling, Social Media Marketing, Content Performance Analysis, Driving engagement, Social Media Campaigns, Social Media Analytics, Drive Engagement, Content Optimization, Video Production, Photo/Video Production and Technology, Workflow Management
★ 5 (7) · Débutant · Cours · 1 à 4 semaines

Automatic Data Processing, Inc. (ADP)
Compétences que vous acquerrez: Team Building, Team Performance Management, Team Management, Teamwork, Productivity, Collaboration, Team Collaboration, Visionary, Peer Review, Recognizing Others, Team Motivation, Employee Engagement, Value Propositions, Drive Engagement, Team Leadership, Strategic Leadership, People Development, Employee Coaching, Talent Management, Coaching
★ 4.9 (16) · Débutant · Spécialisation · 1 à 3 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Organizational Structure, Market Data, Business Relationship Management, Rapport Building, Business Modeling, Business Solutions, Business Technologies, Active Listening, Consulting, Relationship Building, Technology Solutions
★ 4.8 (26) · Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Dashboard, Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Service Level Agreement, Data Validation, Data Entry
★ 4.3 (26) · Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Social Media, Social Media Content, Social Media Marketing, Social Media Analytics, Keyword Research, Driving engagement, Drive Engagement, Social Media Strategy
★ 3.2 (15) · Débutant · Projet Guidé · Moins de 2 heures

Coursera
Compétences que vous acquerrez: Google Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Marketing Analytics, Looker (Software), Content Performance Analysis, Data-Driven Marketing, Data Visualization, Marketing Automation, Digital Marketing Tools, Customer Insights, Campaign Management, Data-Driven Decision-Making, Business Reporting, Performance Reporting, Trend Analysis, Data Validation, Statistical Analysis, Key Performance Indicators (KPIs)
Intermédiaire · Spécialisation · 3 à 6 mois

Skillshare
Compétences que vous acquerrez: Prompt Patterns, Prompt Engineering Tools, Visual Storytelling, AI powered creativity, Layout Design, AI Workflows, ChatGPT, Creative Design, User Interface (UI)
★ 3.5 (8) · Débutant · Spécialisation · 1 à 3 mois

University of Colorado Boulder
Compétences que vous acquerrez: Sustainable Business, Corporate Sustainability, Sustainable Technologies, Sustainable Development, Sustainable Design, Sustainable Systems, Environmental Social And Corporate Governance (ESG), Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Case Studies, Logistics, Business Technologies, Logistics Management, Climate Change Mitigation, Corporate Strategy, Transportation Operations, Waste Minimization
★ 4.9 (10) · Débutant · Cours · 1 à 4 semaines

Universidades Anáhuac
Compétences que vous acquerrez: Language Competency, Language Learning, Multilingualism, Vocabulary, Oral Comprehension, Grammar, Communication, Business Communication
Débutant · Cours · 1 à 3 mois

Arizona State University
Compétences que vous acquerrez: Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, Diversity Awareness, Discussion Facilitation, Critical Thinking
★ 4.7 (18) · Débutant · Cours · 1 à 3 mois