I'm a computer engineer, technical content developer and publisher. I currently work as a Senior Technical Program Manager at IBM where I manage hundreds of client-facing services on several data center products that have generated millions of dollars in revenue. I write, publish and deliver technical education content for enterprise system administrators, architects and developers, teaching them about operating systems such as RHEL, IBM AIX and IBM i, virtualization, cloud computing and DevOps tools such as Ansible. This comes in several forms: classroom or online instructor-led, conference sessions, self-paced virtual courses, and workshops.