Good information for anyone writing communications professionally. However, sometimes the course is a bit pedantic and simplified. While they refer to some sources, they do not explain why their writing guidelines are the most effective at what they aim to achieve, nor do they give any evidence for it (e.g. linguistic studies).

The course was pretty enjoyable, the tutor is great and pulls in users with the exercises - although the course is fairly outdated. There were multiple references to email recently becoming the way of business communication. That has happened over a decade ago, so an update to the training would make sense.

First, I thank the Instructor for her time and work put into the modules. Great materials presented in a simple form so as to appeal to the even less average person to understand and grasp the materials presented. Thank you very much, appreciate it allot.

Resources Professor provides are very helpful and well-explained. Each presentation slide is clear and easy to understand. Overall, I am very satisfied with the course. I wish Professor included more exercises for us to write and have a peer review.

The instructor of this course is easy to understand and follows a clear method of teaching. Some of the information is a little redundant. However, this is overall a informational course that provides tools for professional development.

It is really very engaging and meaningful course. it has boosted my confidence to enter into the arena of freelancing with confidence and expectations. The PDF files of all the videos have added extra topping on the cake.

Interesting and useful infomation, but for Module 2 the assessment needs to be readdressed. The questions tend towards being repetitious and the possible answers are often subjective and open to multiple interpretation.

Informative and easy to understand, even though the course could have benefit more if we actually get a few peer-review exercises regarding the type of writing we learned from the course. Overall, good for beginner.

Es muy práctico. Ofrece recomendaciones generales a la hora de escribir diferentes documentos o en situaciones laborales. Lamentablemente, algunos de los recursos no se podían descargar o no era posible abrirlos.

I would have rated the course higher if there were a way to practice writing the documents discussed in the lectures. Great introduction to business writing, though. Very accessible to non-business persons.

This is very good and I would recommend it, but it is quite short compared to other Coursera courses that I have paid for. I think they should add more content for the price they are charging.

This is very useful for people who are looking for guidance to write error free English, especially official documents. The video lectures are very comprehensive and nicely delivered. Thanks!

Universally applicable, presented in an entertaining manner, and quite thorough. Even experienced writers will pick up on one or two aspects they usually overlook. Highly recommended!

As a business professional looking to expand my knowledge base, I found this course helpful and would recommend it to anyone who interacts with company customers and management.

Really useful course especially if you have to communicate senior managers or executives. Small, simple but very effective tactics are accurately given. Thanks for the course!

The class is good and teaches the basic. Better if taken before you really start to work in a big company, otherwise you will see a lot of things that you've already learnt.

This course provided more insight on how to write professional documents, and access to extra material on the subject matter was a big highlight of this course. thank you

Rather good course. I would recommend to place more links for selfeducation. Also it would be greate to see more examples of business correspondence and key expressions.

This is a very interesting course. The learning is very relatable with our daily activities both as an academic and a practitioner in any field. Very grateful!

Sue Robins is an excellent instructor in the art of business writing. She will help you navigate the nuances and best practices behind a good business document

This course teaches the basic and fundamental concepts, idea, principles of various forms of business writing. Hope it provides more examples on each topic.

L​earned some useful concepts for improving my writing (e.g. clarity vs gravity, high-impact words, active voice, editing vs revising vs proofreading etc).

I t was quite a wonderful course, compact and easy to comprehend. I would never forget the things that I learnt because of the usage of abundant examples.

At some situations, the theories were not accompanied with examples and best practices. The lecturer sometimes forgets what to say and less expressive.

Very simplistic course but good refresher for drafting correspondence. The quiz for Week 2 was very confusing though, had to re-attempt several times.