About this Course

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Learner Career Outcomes

75%

started a new career after completing these courses

50%

got a tangible career benefit from this course

20%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 6 hours to complete
English
Subtitles: English

Learner Career Outcomes

75%

started a new career after completing these courses

50%

got a tangible career benefit from this course

20%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 6 hours to complete
English
Subtitles: English

Offered by

University of California, Irvine logo

University of California, Irvine

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

Get Started!

1 hour to complete
5 readings
5 readings
Course Overview10m
Honor Code and Plagerism10m
Peer Review Timeline10m
Grading Logistics10m
FAQs10m
Week
2

Week 2

1 hour to complete

Portfolio Components and Instructions

1 hour to complete
5 readings
5 readings
Portfolio Section 1: Case Study10m
Portfolio Section 2: Concepts10m
Portoflio Section 3: Action Plan10m
Portfolio Section 4: Reflection10m
Sample Portfolio10m
Week
3

Week 3

2 hours to complete

(Optional) Feedback Peer Review

2 hours to complete
Week
4

Week 4

2 hours to complete

Capstone Project Submission

2 hours to complete

Reviews

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About the Conflict Management Specialization

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution....
Conflict Management

Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

More questions? Visit the Learner Help Center.