Emory University

Conflict Transformation

Taught in English

Some content may not be translated

43,794 already enrolled


Gain insight into a topic and learn the fundamentals

Ellen Ott Marshall

Instructor: Ellen Ott Marshall


(411 reviews)

Beginner level
No prior experience required
17 hours to complete
3 weeks at 5 hours a week
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile


5 quizzes

See how employees at top companies are mastering in-demand skills


Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review


There are 5 modules in this course

This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.

What's included

7 videos3 readings1 quiz1 peer review1 discussion prompt

This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.

What's included

6 videos3 readings1 quiz1 peer review1 discussion prompt

This module explores conflict analysis and three analysis tools.

What's included

6 videos3 readings1 quiz1 peer review1 discussion prompt

This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.

What's included

7 videos2 readings1 quiz1 peer review1 discussion prompt

This module covers strategies for dealing with conflict that is ongoing or seemingly erupts unexpectedly.

What's included

5 videos2 readings1 quiz1 peer review1 discussion prompt


Instructor ratings
4.8 (145 ratings)
Ellen Ott Marshall
Emory University
2 Courses44,115 learners

Offered by

Recommended if you're interested in Business Essentials

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 411


411 reviews

  • 5 stars


  • 4 stars


  • 3 stars


  • 2 stars


  • 1 star



Reviewed on May 11, 2021


Reviewed on May 22, 2022


Reviewed on Aug 10, 2020

New to Business Essentials? Start here.


Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions