This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.
Offered By
Conflict Transformation
Emory UniversityAbout this Course
48,862 recent views
Learner Career Outcomes
25%
got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 17 hours to complete
English
Subtitles: English, Arabic
Skills you will gain
Active ListeningCommunicationFacilitationInteraction
Learner Career Outcomes
25%
got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 17 hours to complete
English
Subtitles: English, Arabic
Offered by
Emory University
Emory University, located in Atlanta, Georgia, is one of the world's leading research universities. Its mission is to create, preserve, teach and apply knowledge in the service of humanity.
Syllabus - What you will learn from this course
4 hours to complete
Conflict As an Opportunity?
This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.
4 hours to complete
7 videos (Total 41 min), 3 readings, 2 quizzes
7 videos
Conflict Transformation Introduced7m
Understanding Conflict5m
The Four Dimensions of Change10m
Conflict Is a Nested Phenomenon5m
Constructive Change and Nonviolent Resistance6m
Week 1 Recap1m
3 readings
Course Outline and Grading Information5m
Fundamental Texts on Conflict Transformation1h 20m
Nested Theory and Nonviolent Resistance1h 30m
1 practice exercise
Practice10m
3 hours to complete
Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.
3 hours to complete
6 videos (Total 45 min), 3 readings, 2 quizzes
6 videos
The Five Conflict Styles8m
Which Style Is Best for What Kind of Conflict?12m
The Brain's Response to Conflict1m
The Body's Response to Conflict13m
Week 2 Recap2m
3 readings
Discover Your Conflict Style15m
Weekly Readings30m
Physical and Psychological Responses to Stress15m
1 practice exercise
Practice10m
3 hours to complete
What in the World Is Going On? Analyzing Conflict
This module explores conflict analysis and three analysis tools.
3 hours to complete
6 videos (Total 28 min), 3 readings, 2 quizzes
6 videos
"Trouble at the Bus Stop"3m
The ABC Tool3m
The Onion Tool3m
The Tree Tool4m
Week 3 Recap1m
3 readings
Weekly Readings50m
Case Study and Tools Handout10m
Conflict Analysis Organizations, Resources, and Manuals1h 10m
1 practice exercise
Practice10m
4 hours to complete
Doing Well in the Middle
This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.
4 hours to complete
7 videos (Total 50 min), 2 readings, 2 quizzes
7 videos
Phases of the Mediation Process8m
The Role of the Mediator9m
Mediation Demonstration12m
Defining a Circle Process4m
Elements of the Circle Process10m
Week 4 Recap1m
2 readings
Weekly Readings2h
Mediation and Circle Process Handout5m
1 practice exercise
Practice10m
Reviews
TOP REVIEWS FROM CONFLICT TRANSFORMATION
by LCJan 17, 2019
I love this course, which gave me many nice instructions on how to maintain relationships with others. The assignments were very interesting to finish, and provided a lot of insights while doing it.
by AAJan 16, 2018
Excellent course. Clear information provided in every section. Complete with easy to follow examples. Peer review left a little to be desired as far as feedback is concerned but it worked eff
by EHAug 2, 2017
I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.
by DDJul 7, 2018
Really great presentation mood. The teacher has a great presence. And this is backed up by very useful concepts. I feel that the need for this kind of working tool is an every day one.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.
Will I earn university credit for completing the Course?
This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.
More questions? Visit the Learner Help Center.
