This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.
Offered By
Emory University
About this Course
18,471 recent views
Skills you will gain
Active ListeningCommunicationFacilitationInteraction
Learners taking this Course are
- Artists
- Executive Directors
- HR Specialists
- Psychologists
- Customer Care Reps
Syllabus - What you will learn from this course
Week
14 hours to complete
Conflict As an Opportunity?
This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.
7 videos (Total 41 min), 3 readings, 2 quizzes
7 videos
Conflict Transformation Introduced7m
Understanding Conflict5m
The Four Dimensions of Change10m
Conflict Is a Nested Phenomenon5m
Constructive Change and Nonviolent Resistance6m
Week 1 Recap1m
3 readings
Course Outline and Grading Information5m
Fundamental Texts on Conflict Transformation1h 20m
Nested Theory and Nonviolent Resistance1h 30m
1 practice exercise
Practice10m
Week
23 hours to complete
Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.
6 videos (Total 45 min), 3 readings, 2 quizzes
6 videos
The Five Conflict Styles8m
Which Style Is Best for What Kind of Conflict?12m
The Brain's Response to Conflict1m
The Body's Response to Conflict13m
Week 2 Recap2m
3 readings
Discover Your Conflict Style15m
Weekly Readings30m
Physical and Psychological Responses to Stress15m
1 practice exercise
Practice10m
Week
33 hours to complete
What in the World Is Going On? Analyzing Conflict
This module explores conflict analysis and three analysis tools.
6 videos (Total 28 min), 3 readings, 2 quizzes
6 videos
"Trouble at the Bus Stop"3m
The ABC Tool3m
The Onion Tool3m
The Tree Tool4m
Week 3 Recap1m
3 readings
Weekly Readings50m
Case Study and Tools Handout10m
Conflict Analysis Organizations, Resources, and Manuals1h 10m
1 practice exercise
Practice10m
Week
44 hours to complete
Doing Well in the Middle
This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.
7 videos (Total 50 min), 2 readings, 2 quizzes
7 videos
Phases of the Mediation Process8m
The Role of the Mediator9m
Mediation Demonstration12m
Defining a Circle Process4m
Elements of the Circle Process10m
Week 4 Recap1m
2 readings
Weekly Readings2h
Mediation and Circle Process Handout5m
1 practice exercise
Practice10m
4.7
45 Reviews25%
got a tangible career benefit from this course
Top reviews from Conflict Transformation
I love this course, which gave me many nice instructions on how to maintain relationships with others. The assignments were very interesting to finish, and provided a lot of insights while doing it.
I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.
Instructor
Ellen Ott Marshall
Associate Professor of Christian Ethics and Conflict TransformationCandler School of Theology
About Emory University
Emory University, located in Atlanta, Georgia, is one of the world's leading research universities. Its mission is to create, preserve, teach and apply knowledge in the service of humanity.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
More questions? Visit the Learner Help Center.
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