About this Course

31,084 recent views

This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.
Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.

Learner Career Outcomes

50%

started a new career after completing these courses

17%

got a tangible career benefit from this course

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 17 hours to complete

English

Subtitles: Arabic, French, Portuguese (European), Chinese (Simplified), Italian, Vietnamese, Korean, German, Russian, Turkish, English, Spanish

Skills you will gain

Active ListeningCommunicationFacilitationInteraction

Learner Career Outcomes

50%

started a new career after completing these courses

17%

got a tangible career benefit from this course

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 17 hours to complete

English

Subtitles: Arabic, French, Portuguese (European), Chinese (Simplified), Italian, Vietnamese, Korean, German, Russian, Turkish, English, Spanish

Instructor

Instructor rating

4.74/5 (51 Ratings)

Ellen Ott Marshall

Associate Professor of Christian Ethics and Conflict Transformation

Candler School of Theology

25,879 Learners

1 Course

Syllabus - What you will learn from this course

Content Rating98%(2,489 ratings)

Week

1

Week 1

4 hours to complete

Conflict As an Opportunity?

This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.

4 hours to complete

7 videos (Total 41 min), 3 readings, 2 quizzes

7 videos

Welcome and an Introduction to the Course3m

Conflict Transformation Introduced7m

Understanding Conflict5m

The Four Dimensions of Change10m

Conflict Is a Nested Phenomenon5m

Constructive Change and Nonviolent Resistance6m

Week 1 Recap1m

3 readings

Course Outline and Grading Information5m

Fundamental Texts on Conflict Transformation1h 20m

Nested Theory and Nonviolent Resistance1h 30m

1 practice exercise

Practice10m

Week

2

Week 2

3 hours to complete

Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?

This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.

3 hours to complete

6 videos (Total 45 min), 3 readings, 2 quizzes

6 videos

Self-Assessment Overview6m

The Five Conflict Styles8m

Which Style Is Best for What Kind of Conflict?12m

The Brain's Response to Conflict1m

The Body's Response to Conflict13m

Week 2 Recap2m

3 readings

Discover Your Conflict Style15m

Weekly Readings30m

Physical and Psychological Responses to Stress15m

1 practice exercise

Practice10m

Week

3

Week 3

4 hours to complete

What in the World Is Going On? Analyzing Conflict

This module explores conflict analysis and three analysis tools.

4 hours to complete

6 videos (Total 28 min), 3 readings, 2 quizzes

6 videos

Analyzing Conflict Overview11m

"Trouble at the Bus Stop"3m

The ABC Tool3m

The Onion Tool3m

The Tree Tool4m

Week 3 Recap1m

3 readings

Weekly Readings1h 10m

Case Study and Tools Handout10m

Conflict Analysis Organizations, Resources, and Manuals1h 10m

1 practice exercise

Practice10m

Week

4

Week 4

4 hours to complete

Doing Well in the Middle

This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.

4 hours to complete

7 videos (Total 50 min), 2 readings, 2 quizzes

7 videos

Engaging Conflict from a Middle Ground3m

Phases of the Mediation Process8m

The Role of the Mediator9m

Mediation Demonstration12m

Defining a Circle Process4m

Elements of the Circle Process10m

Week 4 Recap1m

2 readings

Weekly Readings2h

Mediation and Circle Process Handout5m

1 practice exercise

Practice10m

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.
Will I earn university credit for completing the Course?
This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

More questions? Visit the Learner Help Center.

Conflict Transformation