In this module, you will learn how to review the solution proposal and business requirements to determine your customer's technical requirements, such as the application-level technical requirements and environment settings. You will learn how to interrogate and identify gaps between the technical capabilities of SAP solutions and the customer's existing technology landscape. This would include weighing decisions regarding adapting the solution versus recommending a change in existing processes. Finally, you will learn how to close the gap between the customer's existing landscape and the proposed SAP solution with your technical design.

In this module, you will learn how to use SAP tools to design a technical solution that fulfills the business requirements documented in the Customer Engagement and Delivery phase. You will also learn how to develop the Technical Design Solution. Some of the things that you would include in the Technical Design Solution would be the design and approach for key technology elements, such as the platform, architecture and cloud model, systems and infrastructure, data model, security, compliance, and data provisioning.

In this module, you will learn best practices for communicating and presenting the Technical Design Solution and implementation roadmap to your customer stakeholders and decision-makers. You will learn how to incorporate customer feedback in your solution and manage design limitations through the implementation roadmap before you move for a sign-off on the solution and the roadmap. The sign-off is followed by finalizing the proposed architecture, associated tools, and the proposed Bill of Materials before you finally move into the execution, configuration, and testing phase of the SAP implementation lifecycle.

You will be provided with a case study of a customer implementing a new SAP Cloud ERP system and financial/SCM system. You will develop and document a high-level Technical Solution Design based on the business and technical requirements you've identified in the SAP Customer Engagement and Discovery course. You will also explain how you would go about documenting and incorporating design feedback (identifying other role contributors, where relevant). Then you'll summarize your Technical Solution Design in a short precis to present to the customer. To put your learning into practice you'll review the assessment submission of two (2) peers using the peer review rubric provided.