This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating.
Foundations of Career Navigating and Coaching
Foundations of Career Navigating and Coaching
This course is part of Goodwill® Career Coach and Navigator Professional Certificate
Instructor: Goodwill Academy
20,255 already enrolled
Included with 
Gain insight into a topic and learn the fundamentals.
4.7
(299 reviews)
Beginner level
Recommended experience
Flexible schedule
Approx. 15 hours
Learn at your own pace
97%
Most learners liked this course
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
11 assignments
Taught in English
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This course is part of the Goodwill® Career Coach and Navigator Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Goodwill Industries International
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 4 modules in this course
Whether you have experience in social services or are seeking fulfilling work helping people, Career Coaching and Navigating could be a great place to grow your practice. In this module, you will get an introduction to what Career Coaching and Navigating skills, practice and theories are and how they are used.
What's included
12 videos4 readings3 assignments3 discussion prompts
Building a strong foundation on practical research and theory is critical for a Career Navigator or Career Coach. In this Module, you will delve into the foundations of Career Coaching and Navigating by exploring human services coaching philosophies, strategies and fundamental concepts and how they are used to help people.
What's included
8 videos2 readings2 assignments2 discussion prompts
Providing excellent service relies on your ability to build a lasting bond with clients and interact with them effectively. In this module, you will discover how to establish trust with clients, initiate and terminate coaching agreements and ensure your actions align with the ethical and professional standards for Career Coaches and Career Navigators.
What's included
15 videos6 readings3 assignments3 discussion prompts
Applying a human-centered approach to your client relations will help you cultivate deep empathy to develop solutions that help meet your clients' needs. In this module, you will learn how promoting diversity and equity and encouraging self-care mesh with human-centered processes to help Career Coaches and Navigators to provide effective solutions for clients.
What's included
17 videos6 readings3 assignments1 peer review3 discussion prompts
Instructor
Instructor ratings
4.7 (122 ratings)Offered by
Recommended if you're interested in Education
Case Western Reserve University
Goodwill Industries International
Goodwill Industries International
Goodwill Industries International
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4.7
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Showing 3 of 299
DC
5
Reviewed on Mar 9, 2024
I enjoyed the course; it was easy to navigate and required my attention, as well as note-taking. I'm always grateful for a course that requires me to give myself to it - I learn more that way.
NJ
5
Reviewed on Nov 20, 2023
This course is very informational to use in practical situations for those who wish to launch a career in Coaching.
TG
5
Reviewed on Jan 24, 2025
I learned about what is a Career Navigator and Coaching and how it can affect the work that I currently am doing.
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Frequently asked questions
This program is for anyone interested in becoming a career coach or navigator. It may also be of interest to educators or human resource professionals who want to improve their ability to support people who are building skills and advancing careers.
High school diploma or GED; passion to help people; basic computer skills and internet navigation experience; some knowledge of word processing, spreadsheets, presentations and email; typing skills
A career navigator forms a trusting relationship with diverse clients as they move through their career journey. They work on the case management of clients and help them prepare for jobs and careers.
More questions
Financial aid available,