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Intermediate English: Relaying Information

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Intermediate English: Relaying Information

This course is part of English Language Skills B1-B2 CEFR: Intermediate Specialization

Instructors: Anna Murray

Included with

Learn more

6 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

3 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

6 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

3 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Understand and detail steps in a recipe, including describing flavors, textures, and dishes.
Give feedback on a product, experience, or service, both in the form of a review or a customer complaint.
Manage information at work, from making inquiries to running meetings.
Detail and evaluate procedures and give and gather feedback at work.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

24 assignments

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the English Language Skills B1-B2 CEFR: Intermediate Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 6 modules in this course

In this course, you will develop your English conversational skills that you can use to build your personal and professional relationships. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.

Each week is made up of engaging, short, task-based lessons that can be done anywhere, anytime. Lessons include content from the real world, so you will learn from dozens of real examples of recipes and consumer reviews, as well as professional resources on best practices around managing meeting, the flow of information, and feedback. By the end of the course, you will feel confident relaying information and feedback in both personal and professional contexts.

Module details

This week, you will learn about this course and understand how to use Voxy's innovative platform.

What's included

4 videos4 readings2 assignments1 app item

4 videosTotal 10 minutes

Welcome to the Intermediate English Specialization4 minutes
Sample Voxy Lesson4 minutes
Studying with Real World Content1 minute
Introduction to 'Intermediate English: Relaying Information'1 minute

4 readingsTotal 45 minutes

Do You Need the Voxy App?10 minutes
About Voxy Lessons10 minutes
Needs Analysis & Voxy Orientation5 minutes
Introduction to 'Intermediate English: Relaying Information'20 minutes

2 assignmentsTotal 25 minutes

Is This Course The Right Level For You?15 minutes
Learning Goals10 minutes

1 app itemTotal 60 minutes

Needs Analysis & Voxy Orientation60 minutes

This week, we're in the kitchen! You will learn about how to prepare food as well as how to describe it. Recipes are not only good for improving your skills as a cook, but also a great way to learn how to convey detailed information in a clear and concise way that's easy to follow.

What's included

4 readings4 assignments4 app items

4 readingsTotal 20 minutes

Steps in a Recipe5 minutes
Flavors and Textures5 minutes
Cooking Tips and Suggestions5 minutes
Describing Cultural Dishes5 minutes

4 assignmentsTotal 40 minutes

Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes

4 app itemsTotal 220 minutes

Steps in a Recipe55 minutes
Flavors and Textures55 minutes
Cooking Tips and Suggestions55 minutes
Describing Cultural Dishes55 minutes

This week, you will learn about leaving reviews for experiences and products you have bought. You'll also learn what you can do when you aren't happy with the service or item you received, and how to communicate with customer service agents to resolve issues.

What's included

4 readings4 assignments4 app items

4 readingsTotal 20 minutes

Reviewing Experiences5 minutes
Reviewing Products5 minutes
Making a Complaint5 minutes
Customer Service and Satisfaction5 minutes

4 assignmentsTotal 40 minutes

Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes

4 app itemsTotal 220 minutes

Reviewing Experiences55 minutes
Reviewing Products55 minutes
Making a Complaint55 minutes
Customer Service and Satisfaction55 minutes

This week, you will learn about processes used to gather information in the workplace, including how to make inquiries and tips to make your meetings more successful. You'll also learn about the use of technology to make certain processes more efficient.

What's included

4 readings4 assignments4 app items

4 readingsTotal 20 minutes

Inquiries5 minutes
Best Practices in Meetings5 minutes
Managing Meetings5 minutes
Using Tech in Managing Information5 minutes

4 assignmentsTotal 40 minutes

Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes
Reflect on This Lesson10 minutes

4 app itemsTotal 220 minutes

Inquiries55 minutes
Best Practices in Meetings55 minutes
Managing Meetings55 minutes
Using Tech in Managing Information55 minutes

This week, the focus is on methods to improve the way systems and organizations work by giving clear, effective instructions and using feedback and evaluation processes.