This course is part of the Management of Multinational and Cross-Cultural Teams Specialization

Daniel Student +1 more instructor

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Management of Multinational and Cross-Cultural Teams SpecializationUniversity of California, Davis

About this Course

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Do you (or do you want to) work on a multinational team? Do you want to become a manager or improve your current management style to get better results? Are you unsure if culture is impacting your ability to communicate and collaborate? If you answered yes to any of these questions, then this course – and its associated specialization – is for you! We have entered an era where multinational and cross-cultural teams are now the norm. As a result, it is nearly impossible to conduct business without interacting with people from places far from home. In order to be an effective manager, one must understand the challenges that arise because of culture, how to navigate them, and, most importantly, turn them into opportunities for success. Thankfully, this is not new. We all have a culture that is unique to ourselves and we have all been part of a team with people different than ourselves. The secret truth is that this has always been an essential tool. We are lucky that now we have incentive to examine it and build the skills to use it. So if you’re ready to learn all about how to be a more effective and valued manager of multinational teams, join us and fill your cross-cultural toolbox!

Flexible deadlines

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Course 1 of 4 in the

Management of Multinational and Cross-Cultural Teams Specialization

Intermediate Level

The primary audience for this topic are managers leading cross-cultural teams, employees aspiring to be managers, consultants, and supervisors.

Approx. 14 hours to complete

English

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What you will learn

Explain the concept of culture, how it affects your approach to work, & the opportunities and challenges in multinational and cross-cultural teams.

Skills you will gain

Awareness
Culture
Teams
multinational
Bias

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 4 in the

Management of Multinational and Cross-Cultural Teams Specialization

Intermediate Level

The primary audience for this topic are managers leading cross-cultural teams, employees aspiring to be managers, consultants, and supervisors.

Approx. 14 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Daniel Student

Management Consultant and Communications Specialist

Continuing and Professional Education

2,561 Learners

4 Courses

Dr. Cleveland Justis

Management Consultant and Director of Executive Leadership Program

Continuing and Professional Education

2,561 Learners

4 Courses

Offered by

University of California, Davis

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Syllabus - What you will learn from this course

Week1

Week 1

4 hours to complete

Getting Started and Why Culture Matters

In this module, you will be able to define culture and identify your own culture. You will be able to demonstrate how your culture shows up differently depending on the setting that you are in. You will be able to discuss cultural practices and how those practices can be perceived. You will be able to discuss where culture shows up in your organization and illustrate how it can impact an organization.

4 hours to complete

8 videos (Total 42 min), 10 readings, 1 quiz

8 videos

Course Introduction7mModule Introduction3mWhy Culture Matters5mExamples of Cultures3mHow Does Culture Show Up In Your Life?5mThe Onion Model5mCulture In Organizations Is Complex6mThe Iceberg Metaphor4m

10 readings

A Note From UC Davis10mProfessional Panelist: Anneli Adams5mProfessional Panelist: Manisha Gupta5mProfessional Panelist: Donald James5mProfessional Panelist: Maheedharan Thiagarajan5mProfessional Panelist: Pankaj Mehta5mProfessional Panelist: Renato Junqueira Santos Pereira5mProfessional Panelist: Karine Salanon5mProfessional Panelist: Yu-Chao (Justin) Wang5mWhy Culture Matters15m

1 practice exercise

Module 1 Quiz30m

Week2

Week 2

3 hours to complete

Opportunities and Challenges of Teamwork

3 hours to complete

7 videos (Total 32 min), 1 reading, 2 quizzes

Week3

Week 3

3 hours to complete

Opportunities and Challenges of Multinational and Cross-Cultural Teams

In this module you will examine use cases of real teams and be able to analyze how different cultures define good teamwork. You will be able to describe what a high-functioning multinational, cross-cultural team looks like and recognize the opportunities and pitfalls of a multinational, cross-cultural team. You will be able to define the concepts of linear versus flexible time and high-context versus low-context in regards to culture.

3 hours to complete

4 videos (Total 22 min), 1 reading, 1 quiz

Week4

Week 4

4 hours to complete

Practicing Cross-Cultural Management

In this module, you will be able to identify who the stakeholders are in your multinational, cross-cultural team and explain why you need multinational and cross-cultural team skills in your team. You will be able to discuss why communication is essential to multinational, cross-cultural team success and identify how technology is the future of teams. You will be able to define the qualities of a successful cross-cultural leader and practice three tools for enhancing multinational, cross-cultural teams.

4 hours to complete

7 videos (Total 31 min), 1 reading, 2 quizzes

About the Management of Multinational and Cross-Cultural Teams Specialization

In this Specialization, you will learn the essential skills to work in and manage multinational and cross-cultural teams. You will learn from organizational consultants and UC Davis MBA alumni Cleveland Justis and Daniel Student, who have studied, led, and advised cross-cultural teams from a variety of sectors. They will share best practices, research, and tools, as well as first-person narratives from a variety of global leaders. You will learn how to navigate cultural differences in approaches to accomplishing work that can trip up your team, how to take advantage of the rising opportunities and mitigate the new challenges brought on by virtual multinational collaboration, and how to rise as a cross-cultural leader.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Introduction to Multinational and Cross-Cultural Teams

About this Course

What you will learn

Skills you will gain