Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies.
Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider the risk associated with the investments to appropriately evaluate the investment. We will discuss how to evaluate IT investments.
Firms usually make multiple IT investments in a given year. In this course we will discuss how to evaluate a portfolio of IT investments. Firms need a mechanism to charge users for the IT investments made to encourage prudent consumption of IT resources. We will discuss different mechanisms for charging for IT that incents users to spend IT dollars wisely.
Finally, IT investments are made to generate value for the firm. This requires that employees actually use the new IT systems that is developed. Thus, in the IS/IT Governance course we will discuss strategies to make sure that users use the new system so that the firm derives value from its IT investments.
This course is part of the Information Systems Specialization
IS/IT Governance
Offered By
About this Course
4.5
25 ratings
What you will learn
Discover how to align IT investment decisions with the goals and strategies of the organization.
Evaluate individual IT investments and learn how to incorporate risk into IT investment decisions.
Evaluate a portfolio of IT investments and learn how to charge users for IT investments.
Learn different levers firms can use to increase adoption of IT innovation and how IT systems may require different strategies for implementation.
Skills you will gain
ManagementIT Skills and KnowledgeFinance and accounting skills and knowledge
Syllabus - What you will learn from this course
Week
13 hours to complete
IT Alignment
Firms make significant investments in IT. However, the returns from these investments are varied. In this module we will learn how to align IT investment decisions with the goals and strategies of the organization.
15 videos (Total 118 min), 1 quiz
15 videos
Course Project Introduction3m
1.1-1 Personal Introduction3m
1.1-2 Course Overview16m
1.1-3 IT Alignment Part 16m
1.1-4 IT Alignment Part 29m
1.1-5 IT Alignment Part 36m
1.2-1 A Framework for IT Governance5m
1.2-2 Who Makes the Decisions9m
1.2-3 How IT Decisions are Made9m
1.3-1 Key Principles and Practices5m
1.3-2 Operating Model and Enterprise Architecture6m
1.3-3 Application Silo Stage10m
1.3-4 Implications of Enterprise Stages7m
1.4-1 Module 1 Summary9m
1 practice exercise
Module 1: IT Alignment Quiz15m
Week
23 hours to complete
Evaluating IT Investments
In this module we will learn how to evaluate individual IT investments. Large IT investments face significant risks. In this module we will also learn about how to incorporate risk in the IT investment decision.
14 videos (Total 112 min), 3 readings, 1 quiz
14 videos
2.1-1b Net Profit Value Part 14m
2.1-1c Net Profit Value Part 210m
2.1-1d Net Proft Value Part 36m
2.1-1e Net Profit Value Part 410m
2.1-2 Evaluating IT Investments Part 25m
2.1-3 Evaluating IT Investments Part 36m
2.1-4 Evaluating IT Investments Part 411m
2.2-1 Incorporating Risk in IT Investment Evaluation Part 16m
2.2-2 Incorporating Risk in IT Investment Evaluation Part 210m
System Implementation Problem8m
System Implementation Problem Analysis8m
2.2-3 Incorporating Risk in IT Investment Evaluation Part 37m
2.3-1 Module 2 Summary8m
3 readings
Discounted Cash Flow of Anesthesia Information Management Systems (AIMS)10m
Business Process Improvement at Concete Co. Cemex Article10m
System Implementation Problem Description5m
1 practice exercise
Module 2: Evaluating IT Investments Part I Quiz15m
Week
32 hours to complete
Evaluating IT Investments (Continued)
A firm may make multiple IT investments in a given year. In this module we will learn how to evaluate a portfolio of IT investments. In this module we will also learn about how to charge users for IT investments.
7 videos (Total 54 min), 1 quiz
7 videos
3.1-2 Characteristics of Different IT Asset Classes5m
3.1-3 Strategic Orientation and Portfolio Management8m
3.2-1 IT Chargeback6m
3.2-2 Compare Alternative Approaches to IT Chargeback10m
3.2-3 Explore Implications of IT Chargeback8m
3.3-1 Module 3 Summary10m
1 practice exercise
Module 3: Evaluating IT Investments Part II Quiz15m
Week
42 hours to complete
Change Management
Firms don’t derive value from IT investments, if users don’t adopt new IT systems. In this module we learn the different levers firms can use to increase the adoption of IT innovation. We will also learn how different IT systems may require different strategies for the implementation of IT systems.
6 videos (Total 49 min), 1 quiz
6 videos
4.1-2 Different Models of User Adoption5m
4.1-3 Different Levers for Affecting User Adoption9m
4.2-1 Evolutionary vs. Revolutionary Change8m
4.2-2 Project Management vs. Learning Approach7m
4.3-1 Module 4 Summary8m
1 practice exercise
Module 4: Change Mangement Quiz15m
4.5
5 ReviewsTop Reviews
Excellent- just want I needed to help move my career along!
Instructor
Gautam Ray
Associate ProfessorCarlson School of Management, Information and Decision Sciences
About University of Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
About the Information Systems Specialization
This specialization provides a robust introduction to the key principles and practices of Information Systems Management. The first course describes how Information Systems address business problems. This takes the form of an IT alignment model that describes how Information Systems provide capabilities that enable or support organizational strategy. This component also includes an economic analysis of the Information System. The second course in the specialization entails the practice of modeling information systems. The goal of this course is to describe the Information System defined in the first course, so that the Information System can be developed. The third course provides an overview of the capabilities of modern enterprise systems. The goal of this course is to understand the capabilities of enterprise systems, so that the firm can decide if the requirement identified in the second course can be met by an enterprise system. Managerial aspects related to the selection and implementation of enterprise systems will also be discussed. The fourth course in the specialization describes the IT infrastructure choices available to a modern enterprise and the tradeoffs associated with each alternative. Any large Information System implementation is a significant organizational change initiative that requires careful stewardship. All the courses will deal with the issue of change management and discuss strategies and approaches for achieving a successful implementation.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
More questions? Visit the Learner Help Center.
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