IS/IT Governance

This course is part of the Information Systems Specialization

4.7
stars
332 ratings

Gautam Ray

Offered By

Information Systems SpecializationUniversity of Minnesota

About this Course

Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies.
Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider the risk associated with the investments to appropriately evaluate the investment. We will discuss how to evaluate IT investments.

Firms usually make multiple IT investments in a given year. In this course we will discuss how to evaluate a portfolio of IT investments. Firms need a mechanism to charge users for the IT investments made to encourage prudent consumption of IT resources. We will discuss different mechanisms for charging for IT that incents users to spend IT dollars wisely.

Finally, IT investments are made to generate value for the firm. This requires that employees actually use the new IT systems that is developed. Thus, in the IS/IT Governance course we will discuss strategies to make sure that users use the new system so that the firm derives value from its IT investments.

Learner Career Outcomes

20%

got a tangible career benefit from this course

33%

got a pay increase or promotion

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 4 in the

Information Systems Specialization

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Managers at any level who use IT to address business problems and investments.

Critical thinking of conceptual and practical issues.

Approx. 10 hours to complete

English

Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish

What you will learn

Discover how to align IT investment decisions with the goals and strategies of the organization.

Evaluate individual IT investments and learn how to incorporate risk into IT investment decisions.

Evaluate a portfolio of IT investments and learn how to charge users for IT investments.

Learn different levers firms can use to increase adoption of IT innovation and how IT systems may require different strategies for implementation.

Skills you will gain

ManagementIT Skills and KnowledgeFinance and accounting skills and knowledge

Learner Career Outcomes

20%

got a tangible career benefit from this course

33%

got a pay increase or promotion

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 4 in the

Information Systems Specialization

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Managers at any level who use IT to address business problems and investments.

Critical thinking of conceptual and practical issues.

Approx. 10 hours to complete

English

Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish

Instructor

Instructor rating

4.7/5 (68 Ratings)

Gautam Ray

Associate Professor

Carlson School of Management, Information and Decision Sciences

17,185 Learners

1 Course

Offered by

University of Minnesota

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

Syllabus - What you will learn from this course

Content Rating97%(1,030 ratings)

Week

Week 1

3 hours to complete

IT Alignment

Firms make significant investments in IT. However, the returns from these investments are varied. In this module we will learn how to align IT investment decisions with the goals and strategies of the organization.

3 hours to complete

15 videos (Total 118 min)

15 videos

An Introduction to the Information Systems Specialization8m

Course Project Introduction3m

1.1-1 Personal Introduction3m

1.1-2 Course Overview16m

1.1-3 IT Alignment Part 16m

1.1-4 IT Alignment Part 29m

1.1-5 IT Alignment Part 36m

1.2-1 A Framework for IT Governance5m

1.2-2 Who Makes the Decisions9m

1.2-3 How IT Decisions are Made9m

1.3-1 Key Principles and Practices5m

1.3-2 Operating Model and Enterprise Architecture6m

1.3-3 Application Silo Stage10m

1.3-4 Implications of Enterprise Stages7m

1.4-1 Module 1 Summary9m

1 practice exercise

Module 1: IT Alignment Quiz15m

Week

Week 2

3 hours to complete

Evaluating IT Investments

In this module we will learn how to evaluate individual IT investments. Large IT investments face significant risks. In this module we will also learn about how to incorporate risk in the IT investment decision.

3 hours to complete

14 videos (Total 112 min), 3 readings, 1 quiz

14 videos

2.1-1a Evaluating IT Investments Part 16m

2.1-1b Net Profit Value Part 14m

2.1-1c Net Profit Value Part 210m

2.1-1d Net Proft Value Part 36m

2.1-1e Net Profit Value Part 410m

2.1-2 Evaluating IT Investments Part 25m

2.1-3 Evaluating IT Investments Part 36m

2.1-4 Evaluating IT Investments Part 411m

2.2-1 Incorporating Risk in IT Investment Evaluation Part 16m

2.2-2 Incorporating Risk in IT Investment Evaluation Part 210m

System Implementation Problem8m

System Implementation Problem Analysis8m

2.2-3 Incorporating Risk in IT Investment Evaluation Part 37m

2.3-1 Module 2 Summary8m

3 readings

Discounted Cash Flow of Anesthesia Information Management Systems (AIMS)10m

Business Process Improvement at Concete Co. Cemex Article10m

System Implementation Problem Description5m

1 practice exercise

Module 2: Evaluating IT Investments Part I Quiz15m

Week

Week 3

2 hours to complete

Evaluating IT Investments (Continued)

A firm may make multiple IT investments in a given year. In this module we will learn how to evaluate a portfolio of IT investments. In this module we will also learn about how to charge users for IT investments.

2 hours to complete

7 videos (Total 54 min)

Week

Week 4

2 hours to complete

Change Management

Firms don’t derive value from IT investments, if users don’t adopt new IT systems. In this module we learn the different levers firms can use to increase the adoption of IT innovation. We will also learn how different IT systems may require different strategies for the implementation of IT systems.

2 hours to complete

6 videos (Total 49 min)

Reviews

4.7

71 reviews

5 stars
79.04%
4 stars
14.97%
3 stars
2.09%
2 stars
0.59%
1 star
3.29%

TOP REVIEWS FROM IS/IT GOVERNANCE

by JADec 26, 2018

Very complete, excellent but not simple experience. For those who do not come from management or business, you must take into account the time and effort you will have to put in.

by POOct 25, 2020

Well tailored presentations, expository yet relatable examples and references, engaging instructor and insightful topics. I am absolutely happy I took this course.

by JGMay 10, 2020

I liked this course very much. I does provide you with good information and background about IT governance. Good use cases and examples from practical world.

by SODec 28, 2020

Wholistic and comprehensive curriculum, Superb presentation by Prof. Gautam Ray, Progressive and interesting to follow.\n\nThanks to UoM and Coursera

View all reviews

About the Information Systems Specialization

This specialization provides a robust introduction to the key principles and practices of Information Systems Management.

The first course describes how Information Systems address business problems. This takes the form of an IT alignment model that describes how Information Systems provide capabilities that enable or support organizational strategy. This component also includes an economic analysis of the Information System. The second course in the specialization entails the practice of modeling information systems. The goal of this course is to describe the Information System defined in the first course, so that the Information System can be developed. The third course provides an overview of the capabilities of modern enterprise systems. The goal of this course is to understand the capabilities of enterprise systems, so that the firm can decide if the requirement identified in the second course can be met by an enterprise system. Managerial aspects related to the selection and implementation of enterprise systems will also be discussed. The fourth course in the specialization describes the IT infrastructure choices available to a modern enterprise and the tradeoffs associated with each alternative. Any large Information System implementation is a significant organizational change initiative that requires careful stewardship. All the courses will deal with the issue of change management and discuss strategies and approaches for achieving a successful implementation.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
Will I earn university credit for completing the Course?
This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

More questions? Visit the Learner Help Center.

IS/IT Governance

About this Course

Learner Career Outcomes

20%

33%

What you will learn

Skills you will gain

Learner Career Outcomes

20%

33%

Instructor

Gautam Ray

Offered by

University of Minnesota

Syllabus - What you will learn from this course

Week 1

IT Alignment

Week 2

Evaluating IT Investments

Week 3

Evaluating IT Investments (Continued)

Week 4

Change Management

Week 5

Course Project

Reviews

TOP REVIEWS FROM IS/IT GOVERNANCE

About the Information Systems Specialization

Frequently Asked Questions

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IS/IT Governance

About this Course

Learner Career Outcomes

20%

33%

What you will learn

Skills you will gain

Learner Career Outcomes

20%

33%

Instructor

Gautam Ray

Offered by

University of Minnesota

Syllabus - What you will learn from this course

Week 1

IT Alignment

Week 2

Evaluating IT Investments

Week 3

Evaluating IT Investments (Continued)

Week 4

Change Management

Week 5

Course Project

Reviews

TOP REVIEWS FROM IS/IT GOVERNANCE

About the Information​ ​Systems Specialization

Frequently Asked Questions

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About the Information Systems Specialization