About this Course

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Learner Career Outcomes

33%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 13 hours to complete
English
Subtitles: English

Learner Career Outcomes

33%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 13 hours to complete
English
Subtitles: English

Offered by

Northwestern University logo

Northwestern University

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

The VCAP Framework

3 hours to complete
4 videos (Total 22 min), 6 readings, 2 quizzes
4 videos
1.2 Scalability3m
1.3 Operations Strategy7m
1.4 Adopting a Resource, Process, and Capability View7m
6 readings
Syllabus10m
Grading and Logistics10m
Meet Your Professors10m
Recommended Textbook10m
Lecture Slides10m
Glossary10m
1 practice exercise
The VCAP Framework8m
Week
2

Week 2

3 hours to complete

Value Creation and Operations: The Investor View

3 hours to complete
4 videos (Total 25 min), 3 readings, 2 quizzes
4 videos
2.2 Quantifying Value5m
2.3 Linking ROIC to Operations with a ROIC Tree10m
2.4 Planning Scalable Growth in the ROIC Tree and Summary5m
3 readings
Quiz 2 Image Prompt10m
Lecture Slides10m
Glossary10m
1 practice exercise
Value Creation and Operations: The Investor View8m
Week
3

Week 3

3 hours to complete

Capabilities and Competition: Defensibility and Trade-offs

3 hours to complete
4 videos (Total 24 min), 3 readings, 2 quizzes
4 videos
3.2 The Concept of Tradeoff Curves3m
3.3 Tradeoff Curves to Analyze Competitive Threat9m
3.4 Example: Sugar and Spice7m
3 readings
Sugar & Spice Desserts10m
Lecture Slides10m
Glossary10m
1 practice exercise
Quiz 36m
Week
4

Week 4

3 hours to complete

Process Strategy: Strategic Sourcing

3 hours to complete
4 videos (Total 17 min), 2 readings, 2 quizzes
4 videos
4.2 Forecasting and Modeling Uncertainty3m
4.3 Tools to Incorporate Uncertainty into Capacity Analysis4m
4.4 Optimal Capacity Sizing5m
2 readings
Lecture Slides10m
Glossary10m
1 practice exercise
Quiz 410m

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Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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