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Google Cloud Training

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Site Reliability Engineering: Measuring and Managing Reliability

Google Cloud

About this Course

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Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

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Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

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Intermediate Level

Approx. 13 hours to complete

English

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What you will learn

How to make systems reliable
Quantifying risks to and consequences of SLOs
Understanding SLIs, SLOs and SLAs

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Intermediate Level

Approx. 13 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.54/5 (255 Ratings)

Google Cloud Training

1,926,846 Learners

1,041 Courses

Offered by

Google Cloud

We help millions of organizations empower their employees, serve their customers, and build what’s next for their businesses with innovative technology created in—and for—the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.

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Syllabus - What you will learn from this course

Content Rating88%(4,711 ratings)

Week1

Week 1

28 minutes to complete

Introduction to SRE

28 minutes to complete

11 videos (Total 27 min)

11 videos

Course structure2mWhat's the difference between DevOps and SRE? - Intro15sWhat's the difference between DevOps and SRE?5mNow SRE Everyone Else with CRE! - Intro10sNow SRE Everyone Else with CRE!6mCRE's Three Reliability Principles3mReliability in the Cloud3mHow SLOs help your business make decisions1mHow SLOs help you build features faster1mHow SLOs help you balance operational and project work1mMaking SLOs work for your organization59s

1 practice exercise

DevOps/SRE1m

1 hour to complete

Targeting Reliability

In this module we’re going to talk about how you measure the desired reliability of a service. We will address what to consider when setting SLOs for your application within your organization. We'll look at the three principles we use to measure the desired reliability of a service: figuring out what you want to promise and to whom, figuring out the metrics you care about that make your service reliability “good", and finally, deciding how much reliability is good enough.

1 hour to complete

7 videos (Total 14 min)

1 hour to complete

Operating for Reliability

1 hour to complete

7 videos (Total 19 min)

Week2

Week 2

2 hours to complete

Choosing a Good SLI

2 hours to complete

14 videos (Total 41 min)

14 videos

Introduction1mUser happiness in metric form1mThe properties of good SLI metrics4mWays of measuring SLIs4mThe SLI menu2mThe SLI equation1mRequest / Response SLIs5mData processing SLIs6mBut my system is really complex!2mManaging complexity with aggregation2mManaging complexity with bucketing3mAchieveable SLOs1mAspirational SLOs1mContinuous improvement1m

3 practice exercises

Measuring happiness5mCommonly used SLIs15mCorrectness and Coverage5m

Week3

Week 3

4 hours to complete

Developing SLOs and SLIs

4 hours to complete

7 videos (Total 18 min)

Week4

Week 4

4 hours to complete

Quantifying Risks to SLOs

4 hours to complete

4 videos (Total 20 min)

1 hour to complete

Consequences of SLO Misses

1 hour to complete

9 videos (Total 21 min)

Reviews

4.5

255 reviews

5 stars
69.75%
4 stars
20.60%
3 stars
5.24%
2 stars
2.43%
1 star
1.95%

TOP REVIEWS FROM SITE RELIABILITY ENGINEERING: MEASURING AND MANAGING RELIABILITY

by PMJun 22, 2020

SRE is not 100% technical course like other cloud services ( VM Instances, Storage , Compute ...etc) . It is very well designed and explained . Very very interactive and thought provoking

by GMMay 27, 2020

This course is top notch. I highly recommend this course for those who wants to learn about the fundamentals of sli, slo and error budgets and policy.

by WLApr 7, 2020

Really help me to understand how we apply SLIs and SLOs for services to enhance readabilities, use error budget and risk analyzing to help the team to make decisions.

by DSSep 27, 2020

Excellent course on SRE principles. Peer reviews are awkward due to lack of metric information, but they content attempts to re-enforce the principles and provide practical experience to the learner

View all reviews

Frequently Asked Questions

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The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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Site Reliability Engineering: Measuring and Managing Reliability

Site Reliability Engineering: Measuring and Managing Reliability

About this Course

What you will learn