In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.
Developing a Google SRE Culture
About this Course
What you will learn
Discuss Google’s view on DevOps philosophy and the relationship between DevOps and SRE
Discuss the value SRE can provide to your IT operations
Articulate Google’s technical and cultural fundamentals of SRE
Assess your organization’s maturity level in adopting SRE
Skills you will gain
- SRE Culture
- Business Value
- Organizational Culture
We help millions of organizations empower their employees, serve their customers, and build what’s next for their businesses with innovative technology created in—and for—the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.
Syllabus - What you will learn from this course
Welcome to Developing a Google SRE Culture
This module provides a course overview. You will learn why this course is beneficial for IT and business leaders who want to embrace SRE culture, and what topics each module covers.
DevOps, SRE, and Why They Exist
This module explains the components of DevOps philosophy, why Site Reliability Engineering came to exist, and who in an organization can and should practice SRE.
SLOs with Consequences
This module covers the value of SRE to an organization, as well as the technical and cultural fundamentals related to reducing organizational silos and accepting failure as normal. Topics include the SRE technical practices of blameless postmortems, service-level objectives (SLOs), and error budgets, and the SRE cultural practices of blamelessness, psychological safety, unified vision, collaboration and communication, and knowledge sharing.
Make Tomorrow Better than Today
Continuous, gradual testing as well as automation are very important in SRE culture. This module covers the SRE technical concepts of continuous integration, continuous delivery, and canarying as they relate to the DevOps pillar of implementing gradual change. You'll learn about the concepts of toil and automation, and the idea of automating this year’s job away. You'll also learn about SRE cultural practices of design thinking, prototyping, and how you can support your teams through change.
In this module, you'll learn about SRE practices around measuring everything, specifically reliability and toil, and the concept of monitoring. We’ll also cover the cultural fundamentals of goal-setting, transparency, and data-driven decision making.
Apply SRE in Your Organization
In this module, we will talk about ways you can assess and understand your organization’s maturity and readiness for adopting SRE principles, practices, and culture. We’ll also discuss the types of skills to look for in hiring new SREs and how to upskill your current workforce. Lastly, we’ll give you advice on how to start thinking about setting up an SRE org, and the additional support our Google Cloud Professional Services teams can provide your organization as you continue on your journey to SRE.
Test your overall knowledge of Google SRE technical and cultural practices with this summative quiz. You must score an 80% to pass. This assessment is required in order to receive your course completion certificate.
- 5 stars75.62%
- 4 stars19.65%
- 3 stars3.14%
- 2 stars1.17%
- 1 star0.39%
TOP REVIEWS FROM DEVELOPING A GOOGLE SRE CULTURE
Good intro to SRE for beginners, or a good overview for managers, who are starting an SRE implementation.
Very helpful course for me to learn SRE. This is the first course I took in coursera. Will continue to take more course here.
Bueno para enfocar los esfuerzos del team de tecnologia de acuerdo a las necesidades del negocio y la disponibilidad de las aplicaciones
This will be a good start for any leaders to understand the fundamentals before implementing SRE in the organization
Frequently Asked Questions
When will I have access to the lectures and assignments?
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The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
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Last Updated: September 1, 2015
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