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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

10,926 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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1251 - 1275 of 2,099 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Reyhan T D

Jun 30, 2022

thanks a lot google!

By Julija B

Jun 20, 2022

It was great course!

By melvin a

Jun 17, 2022

Fantastic experience

By Rajiv R

May 11, 2022

crisp information!!!

By Manish k J

Mar 30, 2022

It's really amazing.

By Neha G

Feb 19, 2022

it's a greate course

By AlchemicalRelaypoint

Nov 28, 2021

Thank you very much.

By Eduardo V

Oct 31, 2021

I'm learning a lot!

By Victor N d J

Oct 27, 2021

very interesting! :)

By Philip L

Aug 23, 2021

Really great course!


Aug 20, 2021

espectacular! thanks

By Marcelo B

Aug 9, 2021

Truely outstanding!!

By Wan-Ling l

Jun 21, 2021

The course is solid.

By Angela L B

Mar 6, 2023

Useful to the core.

By Emmanuel S

Feb 22, 2023

best for all levels

By Hadiseh M

Feb 19, 2023

Extremely Perfecttt

By Clarence L

Nov 4, 2022



Oct 1, 2022

Excellent Process.

By Esteban F

Apr 26, 2022

Me encanto el curso

By G G

Feb 1, 2022

Great course for UX

By Ranjani S

Jan 23, 2022

Very helpful course


Dec 7, 2021

It is very detailed

By MacDonald U

Nov 19, 2021

It was exhilarating

By Reine

Nov 10, 2021

Wonderful course !!

By Jose A F Z

Oct 25, 2021

Great course. 10/10