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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

11,021 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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1276 - 1300 of 2,114 Reviews for Start the UX Design Process: Empathize, Define, and Ideate


Oct 1, 2022

Excellent Process.

By Esteban F

Apr 26, 2022

Me encanto el curso

By G G

Feb 1, 2022

Great course for UX

By Ranjani S

Jan 23, 2022

Very helpful course


Dec 7, 2021

It is very detailed

By MacDonald U

Nov 19, 2021

It was exhilarating

By Reine

Nov 10, 2021

Wonderful course !!

By Jose A F Z

Oct 25, 2021

Great course. 10/10

By Barbara L

May 25, 2021

Excellent material!

By Sumit g

Mar 20, 2023

It is very helpful

By Ilaria M

Nov 25, 2022

It's been amazing!

By Abdul M

Nov 1, 2022

Thank you, Google!


Oct 30, 2022

Very great course

By Alberto R d l O

Oct 28, 2022

Excellent course.

By Gavin H

Oct 14, 2022

good for beginers

By Hannah H B

Oct 7, 2022

Very influencial.

By Lorenzo M

Sep 21, 2022

Very interesting.

By Aman G

Aug 4, 2022

Best for beginners

By Al-noor H

Jul 20, 2022

It was fulfilling!


Jun 18, 2022

feeling so excited

By camille m

Jun 3, 2022

Excellent course!!

By Helen H

Jun 1, 2022

You are awesome :)

By Suliman B

Jan 20, 2022

Very Useful Course

By Gloria B

Jan 16, 2022

Excellent course!

By Samuel E

Jan 14, 2022

it's a nice course