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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

10,966 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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1226 - 1250 of 2,105 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Lucas B

Mar 20, 2022

very important content

By Hazal F V

Jan 30, 2022

It was very educative.

By Te’Anna i

Jan 15, 2022

best decision ive made

By Varun V

Jan 1, 2022

It was really helpful.

By Pradyumna B

Dec 19, 2021

Really a great course.

By Maimouna S

Oct 14, 2021

Very chalending course

By Suzie H

Jun 13, 2021

Amazing instructor!!!!


May 30, 2021

Outstanding experience


Dec 29, 2022

This is great course.

By Talha H

Oct 27, 2022

Very Good Experience

By Fejo Z

Oct 21, 2022

Very good experience

By Omosanyin E A

Oct 18, 2022

very detailed course

By Yousuf S

Oct 6, 2022

Very Helpful Course.

By Sayyed A S

Sep 6, 2022

thats a great course!

By Muhammad U H

Jul 12, 2022

great course, love it

By Afsana T

Nov 2, 2021

I learned many things

By Vanessa E

Nov 1, 2021

It was very educative

By abdulbasit s

Jul 1, 2021

Tasking but worth it!

By frankelly S

Jun 8, 2021

muy buena informacion

By Jeswin T

May 20, 2021

Excellent information


Mar 7, 2023

the best course ever

By Md T I T

Feb 12, 2023

Definitely worth it.

By Arunvikram

Dec 24, 2022

Most valuable course

By Issah M

Nov 5, 2022

Very detailed course

By Moses A A

Oct 3, 2022

The course is great