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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

6,482 ratings
1,163 reviews

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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1126 - 1150 of 1,260 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ayaskanta P

Jan 24, 2022

Learning was great. All the educators were great. I learned many valuable things in this course.

By Lagadic A

Dec 13, 2021

Interesting but hard to get a real feedback of what is done since evaluations are done by peers.


Jun 25, 2021

A very nice course that brought to light many concepts in UX design that I didn't know about

By Yadira R

Apr 10, 2022

This course gave alot of information and opportunities to practice that which ws taught.

By Resha A

Nov 17, 2021

o​verall good, but again too much theory and doing something that not really beneficial

By prakash c

Jan 10, 2022

Its a good course and it gives a detailed knowledge about the starting design process.

By Binesh P S

Dec 15, 2021

Got more idea about the UX, it helps to grow to next level in digital market. Thanks

By Mad M

Nov 14, 2021

Enjoying this course well organized and well presented. Never feel under pressure

By Anne N I

Jun 17, 2022

The course is very dense and time consuming, but very interesting and valuable

By Taylor D

Aug 1, 2021

Some parts were out of order. Overall, very informative and easy to follow.

By Laura C

Jan 7, 2022

Me hubiera gustado que profundizaran un poco más en la fase de "Ideate"

By David L

Sep 14, 2021

A bit challenging. It takes time to complete interviews and research.

By Mina A M

Dec 29, 2021

this course is very important , but need to more simple in learn

By Abraham B

Jan 28, 2022

Long and "repetitive" content. Good insight but feels ethernal!

By Nestor R

Oct 7, 2021

Great course content, missing feedback involvement from peers.

By Flair R

Sep 6, 2021

its a great course to learn but it takes t

huge amount of time

By Gaojie F

Dec 21, 2021

I wish there could be more details on how to write repor

By Phuong H

Apr 26, 2022

Good course but content not as interesting as first one

By Miguel G

Dec 7, 2021

it was great to grasp the main proceses and frameworks

By Ann S

Jan 2, 2022

Very useful information for UX and other professions.

By Shubham K B

Mar 25, 2022

Good, but somewhat diffrent from ui/ux in direct way

By Avery

Nov 30, 2021

Good overview. Excited to get into prototyping soon!

By Irvan M

Sep 6, 2021

very good course , cover many theory and explanation

By Jessica A B

Dec 16, 2021

C​ourse is great, interesting and interactive

By Rajesh V

Aug 4, 2021

Great to learn Empathize, Define, and Ideate.