Great course! I learned very insightful approaches to conflict. Also, there are plenty of excellent literature the instructor prescribes as complementary reading that enriches the learning experience.
Understanding the types of conflict will allow for clearer directions on resolution to said conflicts. Understanding that conflict can allow growth of a team is helpful in one's everyday business.
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By Giulia O S R•
Good balance between theory and practical knowledge. I liked that only relevant information was included. As I am a clinical psychologist, I would have preferred a more neutral approach to conflict rather than ONLY company / employees (organizational) focused. For example, talking about conflict in the home environment (family, spouse, etc).
By Mateja K•
This course was a huge disappointment, by far the worst Coursera course so far. To begin with, the user interface was one the worst. It was tedious to find my way through the course and annoying pop-ups kept interrupting my work. It also wasn't clear from the course's title and description that this course only deals with the conflicts in organizations and can hardly be applied to life in general. The videos were boring and were basically nothing but the instructor talking to the camera and some dramatized scenes that would have been better left out altogether. The cases she presented were for the most part irrelevant and unconvincing. There was very little if any additional materials and sources presented during the course, and I found it all highly confusing and disorganized. The only somewhat interesting part were the interviews where real people from real companies shared their experiences.
By Oedhel S•
Requirement for peer reviews and lack of people actively taking the course seems to limit how fast you can actually do this course. The instruction lacked real emphasis on the important terms to pay attention to, leaving you rewatching videos and searching the transcript only to leave you googling the concepts and feeling confused anyways. At the end of the day, the peer reviews should have been multiple choice, as they were effectively asking you for one dimensional concepts. I don't feel I walked away with any additional information.
By Kyle G•
Great course with plenty of information. The lessons are followed up with interviews of individuals giving real world examples, which demonstrates the courses' relevance.
By Amy B C•
Perfect! The lessons were short and right to the point. The language used was easy to understand. This was a fantastic course, thank you!
By Rajbir S•
Quite informative, illustrative and elaborative course on defining various conflicts.
By Sangram V B•
Well paced and Well controlled course
By Rajesh B•
good learning programme
By Narayana R T•
Very good course
By Katharine A•
Helpful introduction to conflict resolution. I appreciated having the various categories and causes mapped out. It makes it easier to talk about conflict once you've internalized the terms of the categories: interpersonal/intergroup/intercultural, values/economic/power, etc. Looking forward to the next installment of this course.
By Denis L•
It's been a wonderful experience since; I have came to know the types of conflict and the constructive conflict is the one to be embraced because it enhances inovation, good ieas and positive change in our midst. Above all, positive aspect of conflict knowledge is sweet part of what I came to know.
The course is a very nice introduction to the whole specialization. The structure of the course is very well developed, contains quite a number of use cases that give illustrations to conflicts and possible resolutions. The professor(s) of the course invested quite some effort and time to it.
By Gabriel F•
This course provides a great introduction into conflict management. The assignments really allowed me to reflect on times when I was both successful in dealing with a conflict and when I failed.
The only drawback is that the concepts are presented rather linearly.
By Amanfo A•
its relatively a good course, although i expected the analogy to be more of a conflict manager.s perspective rather than being in the saddle of a party to the conflict. However it still helps in conflict resolution
By Christian F•
I really enjoyed the course. While i loved the case studies, i found the presentations inelegant and not on par with the quiality of the case studies at all. I hope that this can be improved in the future.
By Elizabeth L•
Great course, lots of useful information and the practical application is laid out with case studies. Too bad you have to pay to participate in the assignments...
By Viralkumar P•
I loved the interviews with industry experts. Please include interviews from the learders on this topic to provide real world examples.
By Andrew S•
Good course. Informative. Would prefer an instructor to mark and give feedback on assignments, but the peer system seemed to work ok.
By sakshi p•
I have learnt many things from these course like how to manage your anger how to reduce conflict peacefully and pateincely
By Sanjeev S•
I learnt a lot through this course & definitely it will help to implement the same in my personal & professional life.