University of Michigan

Understanding User Needs

Kentaro Toyama

Instructor: Kentaro Toyama

34,193 already enrolled

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Gain insight into a topic and learn the fundamentals.
4.7

(509 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 10 hours
Learn at your own pace
93%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.7

(509 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 10 hours
Learn at your own pace
93%
Most learners liked this course

What you'll learn

  • Understand user needs assessments and qualitative research

  • Learn an end-to-end methodology for qualitative research

  • Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls

Details to know

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Assessments

11 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the User Experience Research and Design Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course

What's included

3 videos5 readings3 assignments1 peer review2 discussion prompts

What's included

3 videos2 readings3 assignments1 peer review1 discussion prompt

What's included

5 videos2 readings2 assignments1 peer review1 discussion prompt

What's included

2 videos2 readings2 assignments1 peer review1 discussion prompt

What's included

2 videos3 readings1 assignment1 discussion prompt

Instructor

Instructor ratings
4.6 (80 ratings)
Kentaro Toyama
University of Michigan
2 Courses35,342 learners

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Learner reviews

4.7

509 reviews

  • 5 stars

    82.90%

  • 4 stars

    11.19%

  • 3 stars

    2.35%

  • 2 stars

    1.76%

  • 1 star

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Showing 3 of 509

JG
5

Reviewed on Apr 6, 2020

MM
5

Reviewed on Feb 28, 2020

AS
5

Reviewed on Feb 12, 2019

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