About this Course

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Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 14 hours to complete

English

Subtitles: English

Skills you will gain

User ResearchAffinity Diagramhuman computer interactionUser Experience (UX)

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 14 hours to complete

English

Subtitles: English

Offered by

University of Michigan logo

University of Michigan

Syllabus - What you will learn from this course

Week
1

Week 1

4 hours to complete

Lesson 1: Introduction and Qualitative Research Overview

4 hours to complete
3 videos (Total 18 min), 5 readings, 4 quizzes
3 videos
1.2 Overview of Qualitative Research5m
1.3 User Needs Assessment Mini-Project4m
5 readings
Welcome Announcement10m
Course Syllabus10m
Help Us Learn More About You!10m
Mini-Project Assignment Handout10m
Stop! Did you score a 70% on your first peer assessment?10m
3 practice exercises
User Needs Assessment and Qualitative Research20m
Learn to Grade: Decide on a Mini-Project2m
Peer Review 1 Self-Check1m
Week
2

Week 2

3 hours to complete

Lesson 2: Interview Protocols

3 hours to complete
3 videos (Total 20 min), 2 readings, 4 quizzes
3 videos
2.2 Components of an Interview Protocol7m
2.3 Good Practices for Interview Protocols10m
2 readings
Resource: Interview Protocol Template10m
Interview Protocol Assignment Handout10m
3 practice exercises
Interview Protocols20m
Learn to Grade: Write an Interview Protocol2m
Peer Review 2 Self-Check
Week
3

Week 3

3 hours to complete

Lesson 3: Interviews, Observation, and Data Extraction

3 hours to complete
5 videos (Total 40 min), 2 readings, 3 quizzes
5 videos
3.2 Tips for Interviewing9m
3.3 Observing Users6m
Sample Think-Aloud Protocol3m
3.4 Extracting Data from Interview5m
2 readings
A Quick Note on the Upcoming Lecture10m
Interview and Data Extraction Assignment Handout10m
2 practice exercises
Interviewing Tips20m
Peer Review 3 Self-Check1m
Week
4

Week 4

3 hours to complete

Lesson 4: Affinity Walls and Analysis

3 hours to complete
2 videos (Total 15 min), 2 readings, 3 quizzes
2 videos
4.2 Affinity Walls12m
2 readings
Affinity Wall Notes From the Previous Lecture10m
Affinity Wall Assignment Handout10m
2 practice exercises
Affinity Walls20m
Peer Review 4 Self-Check1m

About the User Experience Research and Design Specialization

Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step....
User Experience Research and Design

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

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