Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
Understanding User Needs
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Understanding User Needs
This course is part of User Experience Research and Design Specialization
Instructor: Kentaro Toyama
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Beginner level
No prior experience required
Flexible schedule
1 week at 10 hours a week
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What you'll learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
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Taught in English
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This course is part of the User Experience Research and Design Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course
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MV
Reviewed on Oct 11, 2020
This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.
UP
Reviewed on Aug 14, 2020
Found this course very interesting and gained valuable skills which can be applied to multiple subjects of inquiry.
SP
Reviewed on Jun 7, 2020
The teacher is great. The hands on practical assignment are a must do it really helps in deeper understanding.
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