University of Michigan

Understanding User Needs

Kentaro Toyama

Instructor: Kentaro Toyama

24,355 already enrolled

Course

Gain insight into a topic and learn the fundamentals

4.7

(461 reviews)

Beginner level
No previous experience necessary
10 hours (approximately)
Flexible schedule
Learn at your own pace

Skills you'll gain

  • Category: User Research
  • Category: Affinity Diagram
  • Category: human computer interaction
  • Category: User Experience (UX)

Details to know

Shareable Certificate

Add to your LinkedIn profile

Quizzes and assessments

2 quizzes, 9 assessments

English
Subtitles: Arabic, French,

Course

Gain insight into a topic and learn the fundamentals

4.7

(461 reviews)

Beginner level
No previous experience necessary
10 hours (approximately)
Flexible schedule
Learn at your own pace

Build your subject-matter expertise

This course is part of the User Experience Research and Design Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder

There are 5 modules in this course

What's included

3 videos5 readings1 quiz

What's included

3 videos2 readings1 quiz

What's included

5 videos2 readings

What's included

2 videos2 readings

What's included

2 videos3 readings

Instructor

Instructor ratings
4.7 (75 ratings)
Kentaro Toyama
University of Michigan
2 Courses25,053 learners

Offered by

Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 461

4.7

461 reviews

  • 5 stars

    82.42%

  • 4 stars

    11.71%

  • 3 stars

    2.60%

  • 2 stars

    1.73%

  • 1 star

    1.51%

UP
5

Reviewed on Aug 14, 2020

MK
5

Reviewed on May 2, 2021

TJ
5

Reviewed on Jul 9, 2020

Recommended if you're interested in Computer Science

You are Currently on slide 1
Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions