
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud Management, Cloud-Native Computing, Cloud Applications, Cloud Deployment, Disaster Recovery, Virtual Networking, DevOps, Virtualization, Amazon Web Services, Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability
Build toward a degree
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Cloud Platforms, Cloud Services, Information Management, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Solutions, Cloud Development, Cloud Deployment, Application Deployment, Database Administration, Database Management, DevOps, Microservices, Scalability
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, Platform As A Service (PaaS), Software Development, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Cloud-Based Integration, Serverless Computing, Service Oriented Architecture, Cloud Computing Architecture, Systems Architecture, Scalability
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Deployment, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Containerization, Application Deployment, Cloud Deployment, Security Controls, Virtual Networking, General Networking, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Cloud Services, Cloud Storage, Real Time Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Cloud-Native Computing, Serverless Computing, Cloud Applications, Kubernetes, Cloud Development, DevOps, Cloud Platforms, Cloud Deployment, Containerization, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Cloud Security, Scalability
Intermediate · Course · 1 - 3 Months