Results for "service improvement"
Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Systems, Data Quality, Clinical Leadership, Patient-centered Care, Community Health, Health Care, Quantitative Research, Geographic Information Systems, Health Policy, Research Design, Leadership, Data Collection, Data-Driven Decision-Making, Geospatial Mapping
Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
Skills you'll gain: Prompt Engineering, Lean Six Sigma, Six Sigma Methodology, Process Improvement and Optimization, Risk Management, Risk Management Framework, Regression Analysis, Risk Modeling, Risk Analysis, Statistics, Statistical Methods, Process Improvement, Process Analysis, Probability & Statistics, Continuous Improvement Process, Statistical Process Controls, Pareto Chart, Service Improvement, Business Process Automation, Quality Improvement
Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement, Case Studies
Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
What brings you to Coursera today?
University at Buffalo
Skills you'll gain: Process Mapping, Performance Improvement, Data Collection, Process Improvement, Process Improvement and Optimization, Business Process, Business Process Improvement, Process Design, Data Strategy, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Process Flow Diagrams, Business Priorities, Data Validation, Business Process Modeling, Plan Execution, Data Capture, Operational Performance Management, Performance Analysis
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Performance Tuning, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Network Routers, Virtual Networking, Software-Defined Data Center (SDDC), Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Managed Services, Process Improvement, Governance, Business Relationship Management, IT Management, Systems Integration, Supplier Performance Management, Service Level, Continuous Improvement Process, Service Level Agreement, Supplier Relationship Management, Performance Management, Performance Analysis, Data Governance
Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Service Design, Service Management, Personalized Service, Service Improvement, Service Level, Strategic Marketing, Marketing Communications, Employee Training, Product Marketing, Operational Excellence, Marketing Channel, Marketing, Product Strategy, Quality Management, Staff Management, Promotional Strategies, Operational Efficiency
In summary, here are 10 of our most popular service improvement courses
- Quality Improvement in Healthcare: Imperial College London
- Business Process Modeling, Analysis, and Improvement: SkillUp
- Master Lean Six Sigma & AI-Driven Quality for Professionals: Packt
- Quality Improvement and Management: Board Infinity
- Mastering Generative AI for Customer Service Excellence: Edureka
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Data-Driven Process Improvement: University at Buffalo
- Implementing Cisco Quality of Service: Cisco Learning and Certifications
- Service Integration & Management: Packt
- Practical IT Service Management: Packt
