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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    Y

    Yonsei University

    Big Data Emerging Technologies

    Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Scalability, Machine Learning Algorithms

    4.7
    Rating, 4.7 out of 5 stars
    ·
    312 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Admin Certification

    Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Identity and Access Management, Security Management, Business Reporting, Cloud Applications, Email Automation, Data Management, Data Import/Export, Security Controls, End User Training and Support

    3.9
    Rating, 3.9 out of 5 stars
    ·
    60 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Engineering Practices for Building Quality Software

    Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Code Review, Software Testing, Continuous Integration, CI/CD, Software Technical Review, Software Documentation, Version Control

    4.5
    Rating, 4.5 out of 5 stars
    ·
    457 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    UX (User Experience) Capstone

    Skills you'll gain: User Experience Design, User Research, Design Research, Usability Testing, Prototyping, Design, User Centered Design, Technical Communication, Wireframing, Storyboarding, Persona Development, Requirements Analysis, Adobe Photoshop

    4.7
    Rating, 4.7 out of 5 stars
    ·
    87 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Increase Reading Comprehension with Actively Learn

    Skills you'll gain: Teaching, Student Support and Services, Data Collection, Instructional Strategies, Education Software and Technology, Student Engagement, Classroom Management, Interactive Learning, Curriculum Planning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    145 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Quality Improvement in Healthcare

    Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Pareto Chart, Public Health, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Equity, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Care Management, Data Quality, Scientific Methods, Health Care, Health Informatics, Health Disparities

    4.8
    Rating, 4.8 out of 5 stars
    ·
    125 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Engineering and Fine-Tuning Transformers

    Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Performance Tuning, Natural Language Processing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    97 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    J

    Johns Hopkins University

    Systems Thinking In Public Health

    Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Simulations, Systems Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    942 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Cyber Incident Response

    Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    176 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Leeds

    Fundamental Skills in Engineering Design

    Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Planning, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    227 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Animated Social Media Posts using Canva

    Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Motion Graphics, Animations, Content Creation, Social Media, Data Sharing, Collaborative Software, Marketing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    177 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Basic System Programming on IBM Z

    Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Database Management Systems, Mainframe Computing, Operating System Administration, System Programming, Operating Systems, Unix Commands, Mainframe Technologies, Data Management, File Systems, Data Storage, File Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    369 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Big Data Emerging Technologies: Yonsei University
  • Salesforce Admin Certification: LearnKartS
  • Engineering Practices for Building Quality Software: University of Minnesota
  • UX (User Experience) Capstone: University of Michigan
  • Increase Reading Comprehension with Actively Learn: Coursera
  • Quality Improvement in Healthcare: Imperial College London
  • Generative AI Engineering and Fine-Tuning Transformers: IBM
  • Systems Thinking In Public Health: Johns Hopkins University
  • Cyber Incident Response: Infosec
  • Fundamental Skills in Engineering Design: University of Leeds

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