Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Yonsei University
Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Scalability, Machine Learning Algorithms
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Identity and Access Management, Security Management, Business Reporting, Cloud Applications, Email Automation, Data Management, Data Import/Export, Security Controls, End User Training and Support
Beginner · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Code Review, Software Testing, Continuous Integration, CI/CD, Software Technical Review, Software Documentation, Version Control
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: User Experience Design, User Research, Design Research, Usability Testing, Prototyping, Design, User Centered Design, Technical Communication, Wireframing, Storyboarding, Persona Development, Requirements Analysis, Adobe Photoshop
Beginner · Course · 1 - 3 Months

Skills you'll gain: Teaching, Student Support and Services, Data Collection, Instructional Strategies, Education Software and Technology, Student Engagement, Classroom Management, Interactive Learning, Curriculum Planning
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Pareto Chart, Public Health, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Equity, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Care Management, Data Quality, Scientific Methods, Health Care, Health Informatics, Health Disparities
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Performance Tuning, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Simulations, Systems Analysis
Mixed · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Planning, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Motion Graphics, Animations, Content Creation, Social Media, Data Sharing, Collaborative Software, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Database Management Systems, Mainframe Computing, Operating System Administration, System Programming, Operating Systems, Unix Commands, Mainframe Technologies, Data Management, File Systems, Data Storage, File Management
Intermediate · Course · 1 - 4 Weeks