Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Vanderbilt University
Skills you'll gain: Innovation, Thought Leadership, Leadership, Organizational Strategy, Culture Transformation, Creativity, Organizational Change, Risk Management, Business Strategies, Technology Solutions, Competitive Analysis, Case Studies
Mixed · Course · 1 - 3 Months
Imperial College London
Skills you'll gain: Logo Design, Computer Graphics, Visualization (Computer Graphics), 3D Assets, Android Development, Augmented and Virtual Reality (AR/VR), Android Studio, Computer Graphic Techniques, Animations, Programming Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulation and Simulation Software, Technical Design, Design Specifications, Open Source Technology
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Import/Export, Data Management, Data Sharing
Beginner · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, LLM Application, ChatGPT, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Responsible AI, Business Workflow Analysis, Decision Making, Content Creation
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Health Care Administration, Data Analysis, Health Policy, Interoperability, Data Ethics, Health Care, Health Information Management, Health Technology, Patient-centered Care, Chronic Diseases, Telehealth, Predictive Modeling
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Security Controls, Cybersecurity, Law, Regulation, and Compliance, Prompt Engineering, Public Affairs, Artificial Intelligence
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Git (Version Control System), GitHub, Bitbucket, Version Control, Software Versioning, GitLab, Software Configuration Management, Collaborative Software, Integrated Development Environments, Software Development, Software Installation, Code Review, Devops Tools, IntelliJ IDEA, Eclipse (Software), File Management, Application Lifecycle Management, Linux, Release Management, Command-Line Interface
Beginner · Specialization · 1 - 3 Months

University of California San Diego
Skills you'll gain: Social Network Analysis, Network Analysis, Graph Theory, Technical Communication, Data Structures, Algorithms, Analysis, Computer Science, Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Compliance, Partnership Accounting, Income Tax, Corporate Tax, Tax Laws, Tax Planning, Ethical Standards And Conduct, Organizational Structure, Strategic Decision-Making, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months