Contact tracing courses can help you learn the principles of disease transmission, effective communication strategies, and data collection techniques. You can build skills in analyzing contact patterns, managing case data, and implementing public health protocols. Many courses introduce tools like mobile applications for tracking exposure, databases for managing case information, and software for visualizing transmission networks, all of which are crucial for effective contact tracing and outbreak management.

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Business Analytics, Dashboard, Data Analysis, Data Storytelling, Google Analytics, Marketing Analytics, Data-Driven Decision-Making, Business Metrics, Data Integration, Google Ads
Intermediate · Guided Project · Less Than 2 Hours

Hebrew University of Jerusalem
Skills you'll gain: Language Competency, World History, Vocabulary, Language Interpretation, Translation, and Studies, Literacy, Liberal Arts, Writing, Creativity
Mixed · Course · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Data Science, Data Analysis, Data Manipulation, Applied Machine Learning
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Six Sigma, Lean Methodologies, Continuous Improvement Process, Operational Excellence, Process Improvement, Software Quality Assurance, Quality Control, Supplier Quality Management, Quality Improvement, Brainstorming, Benchmarking, Quality Assurance and Control, ISO 9000 Series, Change Management, Organizational Change
Beginner · Specialization · 3 - 6 Months

University of Florida
Skills you'll gain: Medical Devices, Healthcare Ethics, Health Technology, Internet Of Things, Patient Safety, Healthcare Industry Knowledge, Telehealth, Vulnerability, Medical Privacy, Regulatory Compliance, Law, Regulation, and Compliance, Patient Advocacy, Security Awareness, Cybersecurity, Data Security
Mixed · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Customer experience improvement, Sales Process, Business Metrics, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Concision, Verbal Communication Skills, Storytelling, Interviewing Skills, Personal Attributes, Professional Networking, Professional Development, Business Writing, Communication, Gmail
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Email Automation, ChatGPT, Dashboard, Email Marketing, Marketing Strategies, Marketing Analytics, Customer Relationship Management (CRM) Software, Customer Engagement, Key Performance Indicators (KPIs)
Intermediate · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Java, Object Oriented Programming (OOP), Software Design, Computer Programming, Program Development, Debugging, Integrated Development Environments, Data Structures, Algorithms
Beginner · Course · 1 - 3 Months